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02-05-2026 03:21 AM
Good day Everyone.
I shall be writing the Certified System Administrator (CSA) Delta Exam for the first time this year as this is my 1st mainstream ServiceNow certificate.
The email sent to me referred me to this Certified System Administrator (CSA) Delta Exam Study Guide (KB Article KB0012121).
The Exam Study Guide also encourages us to the ServiceNow Product Documentation. This is what I found on the ServiceNow Product Documentation when I searched System Update Sets.
Is this all that I need to study in order to prepare for the CSA Delta Exams?
Solved! Go to Solution.
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02-05-2026 08:46 AM
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02-05-2026 08:48 AM
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02-05-2026 09:21 PM
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03-26-2026 06:05 PM
The csa.delta is only on update sets?
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03-26-2026 06:20 PM
@Mary Hauenstein - that's correct.
It's weird, and no one seems to know why they did it, but that's what ServiceNow decided to do: charge us all $200 to sit a test that's all about update sets.