CSA advice

[stanleywrat]

Hello everyone, I am preparing for the CSA exam and would appreciate any advice that you can give. 

Thank You. 

[Dr Atul G- LNG]

Hi @stanleywrat 

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

Consider supplementary courses – Some candidates have found Udemy courses helpful for additional practice and clarity. 

Watch my experience video – I’ve shared my own preparation journey and tips here:

https://youtu.be/60KXCXXHW7M

Good luck on your CSA journey!

[stanleywrat]

 Thank you, Dr. Atul. Much appreciated; will definitely watch your experience video. 

[sudhapusasa · Accepted solution]

The eBook: Read the official course PDF or eBook word-for-word at least two to three times

PDIs: Use a free ServiceNow Developer Site instance to run every lab step-by-step multiple times until navigation feels natural.