CSA exam retake registation
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3 weeks ago
I'm trying to register for a CSA exam retake. I went to my webassessor account and can't find a way to do it. When I go to 'Register for an Exam' tab and click 'BUY NOW', my exam won't show up. When I go to 'My Assessments', there's no link to allow me to register for the retake. Can someone show me how I can do it, please?
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3 weeks ago
Hi @NassirouA
You need to follow the same process as you did the first time. You can request a retake, but only after a certain time has passed from your major attempt, and there must be a reason. It’s not always automatically possible.
# of Exam Attempt |
Waiting Period |
Webassessor Exam Registration Requirements |
Action Required |
1 | Use the required initial attempt voucher |
|
|
2 | 3 Days |
|
|
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3 weeks ago
Hi @NassirouA ,
You need to do teh same process what you did first time for claiming the voucher
Log in to Webassessor:
Access the Webassessor portal to begin the registration process.
Select the CSA Exam:
Navigate to the exam selection and choose the Certified System Administrator (CSA) exam.
Pay for the Retake:
A voucher is not provided for a retake; you will need to pay the fee (typically $100 USD) to register for the exam.
Complete the Registration:
Follow the on-screen instructions to confirm your registration and book your exam slot
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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2 weeks ago
Hi @NassirouA ,
Have you got chance to review my answer?
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025
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2 weeks ago
Hi @NassirouA ,
Have you got time to review our answers?
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025