CSA exam retake registation

[NassirouA]

I'm trying to register for a CSA exam retake. I went to my webassessor account and can't find a way to do it. When I go to 'Register for an Exam' tab and click 'BUY NOW', my exam won't show up. When I go to 'My Assessments', there's no link to allow me to register for the retake. Can someone show me how I can do it, please?

[Dr Atul - LNG]

Hi @NassirouA 

You need to follow the same process as you did the first time. You can request a retake, but only after a certain time has passed from your major attempt, and there must be a reason. It’s not always automatically possible.

https://learning.servicenow.com/lxp/en/credentials/retake-policy-mainline-exams?id=kb_article_view&s...

Credential Candidates

# of Exam Attempt	Waiting Period Between Attempts	Webassessor Exam Registration Requirements	Action Required
1		Use the required initial attempt voucher	Log into SNU to locate the voucher on the Learner's Dashboard. Review the Obtain a Voucher lesson. Log into Webassessor and register using your voucher ID. Review the Register for your Mainline Exam.
2	3 Days	Mainline Certifications: pay $100 USD using a credit card	Log into Webassessor to register. Review the Register for your Mainline Exam. Pay the fee.

[Nikhil Bajaj9]

Hi @NassirouA ,

You need to do teh same process what you did first time for claiming the voucher

Log in to Webassessor: 

Access the Webassessor portal to begin the registration process.

Select the CSA Exam: 

Navigate to the exam selection and choose the Certified System Administrator (CSA) exam.

Pay for the Retake: 

A voucher is not provided for a retake; you will need to pay the fee (typically $100 USD) to register for the exam.

Complete the Registration: 

Follow the on-screen instructions to confirm your registration and book your exam slot

[Nikhil Bajaj9]

Hi @NassirouA ,

Have you got chance to review my answer?

[Nikhil Bajaj9]

Hi @NassirouA ,

Have you got time to review our answers?