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CSA Exam

Faisal_CG
Giga Contributor

What kind of questions are asked in the CSA exam? Are there more scenario-based questions? Also, one of my friends had given the CSA exam about a year ago, she said that there was section-wise cutoff. When I checked the 'Review your exam results (Mainline)', there was no mention of section-wise cutoff. Can I get a clarity on this?

1 ACCEPTED SOLUTION

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Faisal_CG 

 

 

Tips for the CSA Exam (Certified System Administrator)

 

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

 

Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

 

Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

 

Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

 

Consider supplementary courses – Some candidates have found Udemy courses helpful for additional practice and clarity.

 

Watch my experience video – I’ve shared my own preparation journey and tips here:

https://youtu.be/60KXCXXHW7M

 

 

Good luck on your CSA journey!

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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5 REPLIES 5

prajaktajga
Tera Contributor

Hello @Faisal_CG ,

 

I gave the CSA long back. They will ask 3 4scenario based questions where level is easy and most of the questions will ask based on ServiceNow fundamentals and basic concepts of ServiceNow.