Hi Community,
I’m new to ServiceNow and come from a Telecom domain background. I’ve started the Certified System Administrator (CSA) path and I’m working through ServiceNow Administration Fundamentals on Now Learning.
I’d appreciate guidance to strengthen my scenario‑based readiness.
Are most CSA questions framed around small scenarios? Any patterns you noticed (multi‑select tricks, common distractors) and reliable practice approaches?
My goal is to learn the platform well and grow into an admin role where I can accelerate operations for telecom services. Pointers to solid resources, lab ideas, and community threads are very welcome. Thanks in advance!
