Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

CSA TEST

MrEthics
Kilo Contributor

 I am registered and about to schedule my test. I was curious what you guys used that you found helped prepared you best for this test.

12 REPLIES 12

Dr Atul G- LNG
Tera Patron

Hi @MrEthics 

 

Tips for the CSA Exam (Certified System Administrator)

CSA is the first and foundational exam in your ServiceNow journey. Here are some tips to help you prepare effectively:

  • Study the training material thoroughly – Go through it line by line, word by word, at least 2–3 times.

  • Practice the labs multiple times – Do each lab 3–4 times. Don’t just complete them; carefully read and understand the instructions as well.

  • Follow the official eBook – Review it thoroughly at least 2–3 times to reinforce your understanding.

  • Consider supplementary courses – Some candidates have found Udemy courses helpful for additional practice and clarity.

  • Watch my experience video – I’ve shared my own preparation journey and tips here:
    https://youtu.be/60KXCXXHW7M

 

Good luck on your CSA journey!

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
Created this video on basis of my personal experience in both exams. Please follow ServiceNow training and policies for better understanding. These videos are only for knowledge purposes & basic on my experience & Knowledge. LinkedIn:https://www.linkedin.com/in/atulgroverservicenowconsultant ...

Srikanth_9
Tera Guru

Hi @MrEthics

 

ServiceNow Certified System Administrator (CSA) - Entry/Base level certification for ServiceNow career path

 

1. Complete the Course end-to-end by doing all the lab exercises as well. 

2. Do watchout each topic videos which are available contents in the YouTube.

2. Read the eBook 2-3 times and note down the important points for revision. 

3. Go through the CSA Certification Blueprint - Certified System Administrator (CSA) Mainline Exam Blueprint - ServiceNow University

4. Prepare some questions and attempt some mocks exams.

 

Wishing you the best!!!

 

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 
 
Thanks & Regards,
Srikanth Akula.

femifeel12
Mega Contributor

Thanks for your message. It was very helpful. Please, are there lab exercises in the exam?

Hi @femifeel12,

 

No lab exercises will be there in the exam, but whatever you have been doing in the labs based on those questions will come as sample questions present in the CSA exam blueprint and also few multiple select answer questions will be asked. Please attempt some mocks exams.

 

FYI - Certified System Administrator (CSA) Mainline Exam Blueprint - ServiceNow University

 

If the provided solution is useful/working, please Accept as Solution and hit the Helpful. 
 
Thanks & Regards,
Srikanth Akula.