unable to wake an instance
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5 hours ago
I tried waking a newly generated instance, it moves to restarting and stays like that for an hour and after that it moves to paused.
Do we need to terminate older instances that we no longer use? I have an existing instance from welcome to service now tasks and now I am at micro-certification- welcome to service now that doesn't seem to run/wake, stuck at paused.
please help
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3 hours ago
Don’t worry, it will take 1–2 hours these days, so please be patient.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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2 hours ago
How at become available? Otherwise I would decommission it again and request a fresh installation?
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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2 hours ago
Hi @MazherYousuf7,
I know there were issues yesterday and having just logged in to ServiceNow University, it seems the issues are ongoing (error in attached screenshot as can't paste an image in for some reason).
