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‎12-09-2022 01:46 AM
I'm trying to limit the visibility of the state choice value in sc_task. I have added the choices and set dependant values as follows:
But the task form is still displaying all values:
What am I doing wrong?
Thanks in advance!
Solved! Go to Solution.
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‎12-09-2022 08:21 AM
Correct answer has been provided in below post:
Raghav
MVP 2023
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‎12-09-2022 03:47 AM
That's not my point. What I want is to hide or display choices following the previous choice.
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‎12-09-2022 04:05 AM - edited ‎12-09-2022 04:09 AM
@Elisa Mena Tried and Tested solution.
Please follow below steps:
1. Update the state dictionary as below
I selected dependent field as priority, you add whichever field you want.
2. Added the dependent value in the choice table, that should be a priority field value
As in image above i have added 1 as dependent value. It means when priority 1 is selected then show state choice open other wise dont
Result:
1. Priority 2 selected so no choices in state
2. Priority 1 is selected and we are able to see Open state choice
Please mark as correct answer if this solves your issue.
ServiceNow Community Rising Star, Class of 2023
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‎12-09-2022 08:21 AM
Correct answer has been provided in below post:
Raghav
MVP 2023