SysAdmin forum
NEW area for SysAdmin to gather and discuss best practices and how-to's
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to create a List Filter on a table

Hi Everyone,I am trying to create a default filter for every users using our system, this table is not accessible by a module, you have to search it by table_name.LIST. My attempt in achieving this business requirement by creating a Business Rule to ...

Kamva by Giga Guru
  • 509 Views
  • 3 replies
  • 0 helpfuls

query regarding notifications

I have query about notification. When any approval notification or any notification is created i want to see that notification in bell icon of  servicenow banner . How to enable it ? for example i raised an approval for abel tutor so at that time whe...

aditya2byte by Giga Contributor
  • 1239 Views
  • 6 replies
  • 0 helpfuls

Add attachment

Hi,  I am using send email action on my flow and its working fine. But I want to include the attachment on the submitted record to the email. How can I do it.  Thanks,S

sparkles by Tera Contributor
  • 1455 Views
  • 4 replies
  • 0 helpfuls

Resolved! System Administrator

Hello,I am very interested on the System Administrator role. My business is soon to adopt ServiceNow. I am currently on a Support Specialist role. Is there any tips or lessons the community can share regarding being a System Administrator? Thank you ...

LucasAlves by Tera Contributor
  • 622 Views
  • 4 replies
  • 3 helpfuls

Best Practice - Deletion of Demo data

Hello community. What is the current Best Practice regarding deletion of Demo Data? I started ServiceNow in 2011 so at the time, I created a script to delete as much as possible but that was simple as ServiceNow was at the time limited to ITSM.Then I...

Resolved! PDI is Offline

In my developer portal i am not able to access my PDI, and encountering privacy error. https://dev319504.service-now.com/login.do

Screenshot 2025-07-31 at 9.36.37 AM.png
yuvalakshmi by Tera Contributor
  • 326 Views
  • 4 replies
  • 1 helpfuls

What is enterprise software development?

Enterprise software development is a critical component of today's corporate operations. It refers to the creation of software applications tailored specifically to the needs of huge organizations. Increased efficiency and greater communication are t...

Encryption job errors

The encryption job "autoDataMigration" has encountered an error.The summary displays the following message:"An error occurred while creating a job handler of type all_data_to_kmf: [The KMF cryptographic module to encryption context relationship table...

bonsai by Mega Sage
  • 504 Views
  • 2 replies
  • 0 helpfuls

Resolved! Manually cancelling a ritm results in a incorrect RITM state

I have built a number of catalog items that will end up in a timer waiting for a future date.  One of these as an example is a temporary network access for a vendor.  We will create a task to provision the access then it will proceed to a wait timer ...

ChrisWing by Mega Guru
  • 753 Views
  • 6 replies
  • 1 helpfuls

MY PDI IS OFFLINE

 PDI IS NOT WORKING IN MY DEVELOPER PORTAL BUT WORKING GOOD IN LEARNING UNIVERSITY. THE ERROR I AM ENCOUNTERING IS "PRIVACY ERROR"

Screenshot 2025-07-31 100038.png

Resolved! SNPI - LDAP SERVER SETUP

Hello everyone! I'm doing the course ServiceNow Platform Implementation On demand.I'm doing the exercise  "SNPI - LDAP Server Setup", but I have received the error message when configure the following options for LDAP: RDN: ou=CloudDimensionsDevQuery...

MiriamLC by Kilo Expert
  • 1501 Views
  • 5 replies
  • 4 helpfuls

Resolved! Do you know how long [import_log] is stored?

The [import_log] table was not defined with table rotation or [sys_auto_flush].However, this table data appears to have been deleted.What process caused the data to disappear?

bonsai by Mega Sage
  • 655 Views
  • 5 replies
  • 0 helpfuls