Our support desk uses a dashboard to access and update their incidents. When no incidents are available in a particular queue the widget defaults to an image with the caption No Records to Display (see below) Is there a way to remove that default im...
Been working in ServiceNow since 2018 and just went through the CSA course but unfortunately I have failed all 4 test. I now need to go through the whole course again and I am having trouble figuring out how to reset the CSA course. Any help would be...
I'm creating multiple modules that transition to a single table's list screen.Is it possible to dynamically change the list screen title (table name) by transitioning from a module?I was able to change the list name displayed in the related list usin...
I tried waking a newly generated instance, it moves to restarting and stays like that for an hour and after that it moves to paused. Do we need to terminate older instances that we no longer use? I have an existing instance from welcome to service no...
I am registered and about to schedule my test. I was curious what you guys used that you found helped prepared you best for this test.
Any tips to pass in this csa exam regards,Mohammed shariqh.
Hi Community,I am working in a Configurable Workspace and experiencing an issue with the Contextual Sidebar.The Problem: On a specific record page, I have a sidebar tab that displays a form (using the Form component/Viewport). Even when logged in as ...
Hi, does anyone know where the configuration for the 'Recalculate Risk' link in the Service Operations Workspace is? Or even better, how to disable this functionality? It's not working, and we don't want to use the feature anyway. Many thanksMax
I'm creating a record in a child table that extends the parent table.The same record is created in the parent table as in the child table.In this case, the sys_id is identical.I'm implementing a number field in the parent and child tables.The number ...
I'm adding information using journal-type fields.I'm using it to update field values and display related record information.I implemented it in a portal view and used it in the same way, and although the fields were displayed, the items that displa...
How I can complete the CSA and CAD certifications free?
Hello everyone,I’m currently working on the LDAP integration lab for my CSA training and I’m facing a persistent issue connecting to the LDAP server.I followed the lab guide exactly as instructed, but the LDAP connection does not workWhat happens: Wh...
