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NEW area for SysAdmin to gather and discuss best practices and how-to's
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Forum Posts

CSA Exam Preparation

I am currently on the Administration fundamentals on demand and the lab examples are on sped up and hard for me to follow.. what do i do to be able to complete my lab practice questions 

mariusfelis by Tera Contributor
  • 370 Views
  • 2 replies
  • 1 helpfuls

ServiceNow Administration Fundamentals - Lab error.

Hey everyone! Hoping someone has faced my issue and could provide me some guidance, I'm currently completing the ServiceNow Administration Fundamentals class, but when it comes to get the labs done, it just instructs me to open my instance and follow...

luisfdord by Tera Contributor
  • 1702 Views
  • 4 replies
  • 1 helpfuls

CSA certificate

Hi everyone, I´m on my journey to become a CSA as I understood I can do it for free once I´m done with the 3 levels for the System Administrator career?

RaúlM by Kilo Contributor
  • 4926 Views
  • 12 replies
  • 3 helpfuls

On-Call Tool?

The tool that we use for on-call scheduling/routing/etc has been acquired, so we're currently evaluating the different tools on the market. I'm looking to tap in to the wisdom of the crowd! What tool does your company use? How well does it integrate ...

ericsjaarda by Tera Contributor
  • 753 Views
  • 4 replies
  • 0 helpfuls

Resolved! HTML Field Right Click

Hi All, We've just had some strange behaviour reported to us since upgrading to TOKYO.  When a user right-clicks on a HTML field within a record, it doesn't show the expected context menu. Instead it shows like below.  ActualExpected The only way of ...

MichaelCreatura_0-1668181995965.png MichaelCreatura_1-1668182020435.png MichaelCreatura_2-1668182481876.png

previewed update set xml

Hi team, I have a couple of update sets which are in previewed state in prod. I have to get those update sets from prod and move it to dev.Unfortunately for previewed update set i am not getting the 'export to xml' link.I see that the 'export to xml'...

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Deepika54 by Tera Contributor
  • 432 Views
  • 2 replies
  • 0 helpfuls

MFA stopped working

Hi,I have a particular problem with MFA. I had no trouble logging into our non-production instance using different web browsers from one laptop.Suddenly MFA only works properly in the first web browser you used to log in after turning on MFA. When I ...

Milan11 by Tera Contributor
  • 3292 Views
  • 5 replies
  • 0 helpfuls