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Resolved! How to build a delay in a workflow for task creation

I'm looking for advice on how to build a delay into a workflow (using Workflow Studio) to create tasks relative to a specific date.  Scenario: Create tasks 60-days prior to indicated start date (captured in the requested item).Caveat:  Start date may...

MBMRED by Tera Expert
  • 1641 Views
  • 6 replies
  • 0 helpfuls

Resolved! ServiceNow delay

Why does it seem that servicenow delays alot of thing at the moment. even PDI requests now take days to be approved

Brymo by Tera Contributor
  • 876 Views
  • 3 replies
  • 2 helpfuls

User Criteria Not working

Hello Everyone I had a task to create an user criteria for the following condition I have made it and was testing for users and its not working properly as it should can anyone help with this?Its kind of urgent.the provided criteria is in the photo m...

Screenshot 2026-06-12 090411 (3).png
hiteshpradh by Tera Contributor
  • 1068 Views
  • 6 replies
  • 0 helpfuls

Resolved! About the top menu on the Employee Center screen

We would like the menu highlighted in the red box at the top of the Employee Center screen to appear the same way in the Australia version.Which record controls this setting?We would also like to know how to adjust the menu content.

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bonsai by Mega Sage
  • 904 Views
  • 2 replies
  • 0 helpfuls

Permissions

Hi folks. As an admin user, I have the ability to close multiple Incidents at the same time. Today, we had an issue and 40 Incidents were created. One of our users, who is not an admin user, would like to have the permissions to close multiple Incide...

sseverance by Tera Contributor
  • 545 Views
  • 2 replies
  • 0 helpfuls