Disabling some field links on the list screen
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12-08-2024 06:42 AM
I would like to disable only the links in the red framed fields on the list screen.
I'd like to leave the "Number" and "Author" links enabled, but disable the "Category" and "Knowledge base" links.
Is this possible?
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12-08-2024 11:28 AM
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12-08-2024 11:42 AM
Hello @bonsai
Is your expectation is to remove those two columns from list?
remove the field from "List Layout" and then apply the add_to_list ACL . the ACL will restrict other user to not select from the personalize list because that column wont be available for those users except admin.
Please refer the below thread:
https://www.servicenow.com/community/itsm-forum/hide-column-from-list-view/m-p/737895
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra
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12-08-2024 11:49 AM
@bonsai Right-click the header and choose Configure > List Layout.
Replace the linkable reference fields (category and kb_knowledge_base) with a plain text equivalent (e.g., category.name or kb_knowledge_base.name).
Hope this will help you.
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12-08-2024 02:54 PM
Thank you everyone for your replies.
My goal is to leave the field visible but disable the link to the referenced record.
Is it possible to disable just the link function while leaving the value visible?