SysAdmin forum
NEW area for SysAdmin to gather and discuss best practices and how-to's
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Duplicate notifications for approval requests

Hello all,I've been working on this issue for a bit and am running into a wall. the issue is that I have Duplicate "Request approval" email notifications being triggered when a request is submitted for approval. (see snapshot)  

Knowledge Article Content Widget

hi I noticed in my PDI that the knowledge article content shows the "revised by" for some roles and "authored by" for other roles.  In my companys instance it always shows the "revised by" and I believe that we have an OOTB instance of the widget.  I...

alipia123 by Tera Contributor
  • 1008 Views
  • 4 replies
  • 0 helpfuls

Resolved! Copying a change request is automatically creating change tasks.

When copying a Change Request from an existing one, it is also copying the change tasks from the original CR. How do I copy the Change Request without getting the Change tasks automatically getting populated too, at the time of creation? Please sugge...

ES26 by Tera Contributor
  • 1227 Views
  • 5 replies
  • 4 helpfuls

sn_vul_vulnerable_item

what are the possible values for sysparm_query for the vulnerable_item table. I am looking for all the VIT's for a particular configuration item. I tried cmdb_ci.name=linuxsrv15 but it yields empty output.  There are 170 VIT's for this asset.  Please...

Global Search not working properly

Hey! I just upgraded a DEV instance for a customer but the Global Search is not working as expected, the main problem is that the global search gives you the opportunity to select in which workspace or app make the research, before the upgrade I was ...

Before .png After.png

Resolved! Homepage Deprecation - Service Catalog

Hi Sysadmins, The homepages are being deprecated in the Utah release. We have a homepage for the Service Catalog, we tried converting the homepage to a dashboard but we lose the search functionality for the Service Catalog in the dashboard. I tried o...

zynsn by Tera Expert
  • 1667 Views
  • 1 replies
  • 1 helpfuls

how to make report in dashboard act as interactive filter

HI Need help as i wanted to make a report in dashboard that is incidents created by month act as interactive filter  So that if for e.g i click on March incident created it shows me what was the priority of those incients , who they were assigned to ...

karan15 by Tera Contributor
  • 1489 Views
  • 4 replies
  • 0 helpfuls

Resolved! Applying conditional tags after changing condition

Hey all, I have a set of conditional tags that apply tags to change request records for auditing purposes. For new changes, they're working great. The problem is that yesterday I modified a condition for one of the tags to add an application, and it ...

Dennis R by Tera Guru
  • 1703 Views
  • 3 replies
  • 0 helpfuls