Eligibility for CSA Voucher - What is this and what does it mean?

[username1234]

I'm about to start the ServiceNow Administration Fundamentals on Demand course. I see that after completing I will be eligible for a CSA Voucher. What does this mean?

A voucher is a written document that allows the holder a discount or an exchange of services or goods.

Does this Voucher cover the cost of the CSA Exam? If not, what it the point of a CSA Voucher? No-one can tell me, and I cannot find an answer anywhere.

I was made redundant a year ago, and the ServiceNow Administration Fundamentals On Demand course is costing 300USD. To pay for the CSA exam aswell will definitely cause me in financial strain. 

Thanks in advance 

[Jess Stoddard-W]

Wow, yeah, the wording around accessing the CSA exam after taking the on-demand Service Now Fundamentals course is very confusing!

In the ServiceNow Credentialing Guide, under the Voucher Distribution section, it states candidates must:

• Successfully complete the voucher issuing on-demand or simulator course to *purchase a voucher. View your cost from the My Voucher tab in Now Learning. There is no *free voucher for on-demand or simulator training. 

It does appear that you not only have to purchase the access to the on-demand course, but the voucher which enables you to sit for the exam once the course is completed as well. 

It's a shame this isn't spelled out more explicitly, as I was also under the impression that completing the $300 course would provide the CSA exam voucher, not simply the access to purchase it. A surprise doubling of the cost of a certification is incredibly frustrating and disheartening for a lot of people right now.