Encryption job errors

[bonsai]

The encryption job "autoDataMigration" has encountered an error.

The summary displays the following message:

"An error occurred while creating a job handler of type all_data_to_kmf: [The KMF cryptographic module to encryption context relationship table is empty. The 'Migrate Key Context to Module' job might not have been run or failed.]"

The encryption job appears to be rerunning, but will this issue be resolved automatically?
Do I need to fix this manually?

[Ankur Bawiskar]

@bonsai 

is this for column level encryption?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Nikhil Bajaj9]

Hi @bonsai ,

There may be multiple reasons of thsi error:- system resource issues, database problems, or errors within the job script itself. 

Verify the status of the "Migrate Key Context to Module" job in your ServiceNow instance. Look for any errors or indications of failure in the job logs. and also check System log if you are able to get some details in system log related to your hjob failure - This will give you further information.

If the failure was due to soem resource crucnch etc and it automatically  resolved so no action required.

If my answer helepd you in anyways, please mark it- Solution accepted.

Reagrds,

Nikhil Bajaj