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Exclusion lists for Trend Micro agent on RHEL server that hosts ServiceNow App services

jeffreyluto
Tera Contributor

Exclusion lists for Trend Micro agent on RHEL server that hosts ServiceNow App services.

 

I had a case with ServiceNow and they saw in the logs that Trendmicro was used.

Sometimes we have had to turn off the agent during installs. 

But because the case was a troubleshooting of new upgrade they brought up the A/V could be an issue.

 

Most of the info I get from web search is specific to Mid servers not self-hosted on-premise.

I could guess based on my understanding like exclude /glide and java but I am looking for the actual info as this is secure environment.

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