Explain the carrier journey of service Now System Administrator from beginner to expert level.

Pushpendra98
Mega Contributor

4 hours ago

 
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Hemanth M1
Giga Sage
Giga Sage

23m ago

Hi @Pushpendra98 ,

 

 

  1. Complete the CSA (Certified system Administrator)  - https://learning.servicenow.com/lxp/en/now-platform/academic-partnership-certified-system-administra... 

  2. Take use cases and try to set them up in your PDI.

  3. I would also recommend that you take the System Platform Implementation course -https://learning.servicenow.com/lxp/en/now-platform/servicenow-platform-implementation-on-demand?id=... 

  4. Along with the CAD certification - https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_i... 

  5. These are your credentials however, you should also work on a few projects to expand your scope (understand the platform, scripting, use cases...)

  6. Expert level is always a journey😊

 

Hope this helps!

 

Accept and hit Helpful if it helps.

Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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