Exporting a Report in XLSX or CSV format

[Christopher Sik]

I created some list reports under All> Reports and would like to export the results to XLSX or CSV format. But the only option available is "Export to PDF". Is there a setting that controls the availability of these options? If so, where can I configure it? 

Thanks!

[Dr Atul G- LNG]

Hi @Christopher Sik 

Greetings!!

There is something specific we  need to understand. It is not possible to download every report in excel or CSV. The format of download on type of report. Like List report - Excel / csv/ pdf

Pie / Chart - images

Pivot - Pdf.

and also it depends if user has access to download or not. So in your case please check type of report and user access.

[Christopher Sik]

I'm trying to export a List Report from the All > Reports area, and not from a specific table view like Incident or Case. I figured out how to do this using the Scheduled Report feature. But I have seen documentation with screenshots that suggest more direct options that work like the Export to PDF option, but give you a file in XLSX, XLS, or CSV format. I am a global admin in our instance and should have full access rights. But these options are not available and i am unable to find documentation to explain where and how to turn these options on.

[Jaskirat Singh]

Exporting a Report in XLSX or CSV format
https://docs.servicenow.com/bundle/washingtondc-now-intelligence/page/use/reporting/task/t_ExportALi...

Please mark my response as "helpful" if it helped you.

Regards,
Jaskirat Singh

[SRobT]

In my experience, you cannot export to Excel or CSV a report that includes a chart or graphics but if you change the type or create a copy with the type of Table the data can be exported using the previously listed options.

[ryanbattist]

Did you ever get a good answer on this? I have the same issue.