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03-14-2024 11:19 PM - edited 03-14-2024 11:20 PM
Hello, I have a BR to create Change Request from our Requested Item.
But the result of the Description field in Change request is like this
The expected result should be the value fill up by user like below.
Solved! Go to Solution.

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03-14-2024 11:32 PM - edited 03-14-2024 11:33 PM
Hi @Vengeful to access variable values you need to use below code
current.variables.variablename which will be if it's a reference variable then use
current.variables.variablename.getDisplayValue()
var description = "Application Name: "+current.variables.system_application // replace for other by adding current.variables.variableName;
Harish
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03-14-2024 11:27 PM
Hi @Vengeful ,
Can you just add single quotes for your variable description.
something like this:
var description = '"application : " + current.system_application + "\n"
"Report Name : " + current.report_name + "\n"';
thanks,
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03-14-2024 11:32 PM
Hi @Vengeful ,
Can you try current.field_name.toString().
Please mark it correct/helpful. If it resolved your issue.
Thanks and Regards,
Allu Gopal.

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03-14-2024 11:32 PM - edited 03-14-2024 11:33 PM
Hi @Vengeful to access variable values you need to use below code
current.variables.variablename which will be if it's a reference variable then use
current.variables.variablename.getDisplayValue()
var description = "Application Name: "+current.variables.system_application // replace for other by adding current.variables.variableName;
Harish

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03-15-2024 12:05 AM
Hi,
Replace your 'var description' code to below one.
var description = "Application:" current.variables.system_application + "\n" +
"Report Name:"current.variables.report_name + "\n" +
"Type of Report: current.variables.type_of_report + "\n" +
"Purpose of Report:" + current.variables.purpose_of_report + "\n" +
"Data Source:"current.variables.data_source + "\n" +
"Report Grouping: +current.variables.report_grouping + "\n" +
"Users needing report access:"+ current.variables.users_needing_report_access.getDisplayValue() + "\n" +
"Security Hierarchy If Applicable/Access Filters (e.g. Restrict access by department, account, BU, or 'No restrictions):"+current.variables.security_hierarchy_if_applicable_access_filters+ "\n" +
"Frequency of data refresh:"+ current.variables.frequency_of_data_refresh;
Thanks.