Flow Designer - Can't get custom field

[Julian12]

So I'm trying to use the value inside a custom field (u_endereco_de_entrega) but can't reach it from flow designer, is not appearing as data pill neither can't get it through scripting...

Any ideas? Are custom fields restricted to use in flow designer?

Thank you in advance

[Christian_]

Hello, 

Is the dot-walk correct?

If so, is the field located on the customer service case table? (Or is the field only visible on the form view based on a reference field.)

[Julian12 · Accepted solution]

Resolved: The record I was trying to get is inside customer service application wich is scoped so I couldn't reach it... Solution was to create a BR to get the value and place it in a field inside sc_Req_item.