After investigating some performance issues we came across a lot of dropped SQL traffic in our firewall. Due to regulations we need to ensure that connections between the app server and db server have a max life span of 1h. We are using Mariadb and s...
How do you track what plugins, versions etc are installed across your instances? I can manually take the https://<instance_name>.service-now.com/xmlstats.do?include=plugins data, pull the date/version/name etc through Excel, and compare similar from ...
Hi team!I'm working on a ServiceNow user, as well as learning about ACLs and table permissions, and would like to learn what the following ACLs are for, what they allow the user to do/what is their main function or purpose is:Dictionary Entry [sys_di...
Currently, if I simply report on the sc_req_item table I am able to CHOOSE COLUMN select into Variables[+], select a catalog item and then choose from one of the field variables and add it to the column of the report. Currently, I need to repor...
I'm trying to migrate the following system properties in an update set.The update set successfully recorded the record changes. When I imported the update set into the destination instance, "Customer Updates" became blank.What is causing this? The...
We have configured two dedicated mailboxes in ServiceNow to handle inbound email actions:IT Support This mailbox was configured first and is restricted to only accept emails from domains explicitly defined in the Inbound Email Actions.If no specific ...
I would love to know what paths people are taking after the CSA exam from a noncoding perspective. I want to go about it structurally. I am not entirely new to ServiceNow and have worked in a techno functional role before. Which certifications or ski...
I can't Locate capstone project in the platform after i finished the ServiceNow fundemental coursecan somepne please help
Hi Everyone I have followed these instructions exactly and I am unable to redirect a user to the SOW landing page. Has anyone done this before and if so, did you run into any problems? https://docs.servicenow.com/bundle/tokyo-it-service-management/pa...
Hi! I'm new on ServiceNow Community! I would like to know your impressions and advices to prepare my CSA certification.Thanks!
I need program the certification please
I'm attempting to call a function within a script include that returns a comma separated list of sysID's. Everytime I try to run the query I get an error in the log: Not allowing access to script include rhino.sandbox.TeamMembersWithITIL Script inclu...
Dear All, Unable to open the App engine studio from PDI and facing below error."You need a valid App Engine Studio license to continue working."Can someone please help?
Time to learn. TK
