Hi, I am experiencing a weird issue. While "previewing" a recent updateset i am not able to see two UI actions "Skip Remote Update" and "Accept remote update". I have both ADMIN and Security Admin roles. Could you please anyone help me! Thanks,Sry
Like many customers we have environment specific settings stored in System Properties. These properties are included in Clone Data Preserver rules. Last week we had a problem in one of our non-prods. Turns out it was a result of an intentional chan...
Anyone have any tips for studying for the CSA exam? I've taken the SNAF course but I'm wondering what other resources are helpful for preparing. Thanks!
The system property glide.report.published_reports.enabled is not visible in Utah Version to System Administrator.How to enable the Property.
The encryption job "autoDataMigration" has encountered an error.The summary displays the following message:"An error occurred while creating a job handler of type all_data_to_kmf: [The KMF cryptographic module to encryption context relationship table...
Question for lab.
On the platform, when you update a record, the fields are automatically updated if the same record is viewed in another browser.However, the same process doesn't seem to work on the portal.Is there a way to tell if two users are updating the same rec...
Is there any way to get this to appear on the dashboard? Would be nice to be able to show this on a Ticket Metrics Dashboard.
Hi All, I want to create new tab in the existing SOW dashboard and need to add few reports in that. how create new tabs .?
Hello,I am not sure where to post my issue, so I apologise in advance if I'm in the wrong section. Here is my issue:Last year I was doing a course on Coursera about the fundamentals and at some point I was directed to create an account on the Service...
Hi all, I’m currently working as a Major Incident Manager and would like to transition into a Systems Administrator role on ServiceNow. Any tips for fast learning?
Hello,I already have done "Micro-Certification - Welcome to ServiceNow" badge, why it shows as required in the System Administrator Journey? Thanks.
We have two users who are unable to see the work notes field in the Risk Mitigation form.Both users have the role sn_risk.reader.I created an ACL for these fields with read/write access in the table of sn_risk_mitigation_task. Note: I copied the AC...
Global Search!There is a wealth of articles covering how to add a table to Global Search and how to index the data etc.I've spent a few hours on the topic now but I haven't found anything that covers all the steps necessary to make an additional colu...
