Get the Item field on Approval table

[Pallavi65]

Hi all,

In the Approvals table, there is a Approval for column in the list view. There are also RITMs in the approvals list.

Now, I want to get the Item field to be shown in the list view of approvals table. Because I just want to see for which catalog item the request is.

So, I have right clicked configure-list layout and when I expand the Approval for task fields, I don't see Item field available in the grid.

Can someone tell me how to get the Item field on the list view of Approvals table?

Regards,

Pallavi

[manjusha_]

@Pallavi65 

Approval for field  is present approval table which  a reference to task table 

When approval triggers it shows the record for which approval is triggered 

If you expand the Approval for fields ,it shows fields of task table only .

Item field is present on screqitem table so you can not see this field on approval table 

Refer below article for your reference-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0819839

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful based on the Impact

Thanks,

Manjusha Bangale