How can I generate a report that will show the count of REQ assigned to a person?

Red_Scarlet
Tera Contributor

‎04-06-2025 02:38 AM

I would like to monitor how many REQs are assigned per team and per person and I would like to add that to my dashboard. But I do not know how to do it.

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-06-2025 01:54 PM

Hi @Red_Scarlet 

The request is never assigned to an individual. Instead, the RITM (Request Item) is linked to a Service Catalog task, which is assigned to both a user and a team. From here, you can create a report.

  1. Go to Data Visualization.

  2. Click on "New."

  3. Select "Table Catalog Task."

  4. Click "Add."

  5. Change the name as needed.

  6. Save.

  7. Afterward, click "Add to Dashboard."

 

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Dr. Atul G. - Learn N Grow Together
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