How long before you took the CSA exam?

[admartin68]

Hello there!

Just curious to see how long it took you all to take and pass the CSA exam?

I am in the process of retaking the exam (2nd attempt) this Wednesday and feel pretty good about passing.

I was introduced to ServiceNow at the end of December 2025 and began my journey taking the prerequisite classes and studying for the exam. (about a month now)

The credentialing guidelines suggest working in the industry for 6 month to 1 year before taking the exam and I am wondering what are your thoughts on that.

I decided to study and go ahead and take the exam and then apply for an entry level position to gain experience that way.

I would love to hear you thoughts and would be happy to receive guidance and suggestions for success!

Kind Regards!

[Mohammed8]

Hi @admartin68 

All the best for your exam.

I took CSA after I already had good experience with platform so it was just about going through content for me, but I have interacted with people who started fresh and were able to clear exam in a month or two by going through content, e book and practicing in PDI and have dedicated most of time to clear exam. 

Its good to have experience but with dedicated time and practice one can clear exam easily.

Here is article i wrote sharing my experience:

https://www.servicenow.com/community/training-and-certifications/blog-1-from-csa-to-cad-to-fsm-my-se... 

Thanks and Regards,

Mohammed Zakir

[AndersBGS]

Hi @admartin68 ,

I actually agree with the statement "The credentialing guidelines suggest working in the industry for 6 month to 1 year ". To "just" take the exam but not work with the material that you have learned doesn't make any sense.