How long before you took the CSA exam?

admartin68
Giga Contributor

3 weeks ago

Hello there!

 

Just curious to see how long it took you all to take and pass the CSA exam?

 

I am in the process of retaking the exam (2nd attempt) this Wednesday and feel pretty good about passing.

 

I was introduced to ServiceNow at the end of December 2025 and began my journey taking the prerequisite classes and studying for the exam. (about a month now)

 

The credentialing guidelines suggest working in the industry for 6 month to 1 year before taking the exam and I am wondering what are your thoughts on that.

 

I decided to study and go ahead and take the exam and then apply for an entry level position to gain experience that way.

 

I would love to hear you thoughts and would be happy to receive guidance and suggestions for success!

 

Kind Regards!

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admartin68
Giga Contributor
In response to Dr Atul G- LNG

3 weeks ago

Excellent and thank you for the wonderful insights! I'm studying now and taking a mock exam as we speak, in preparation for the exam on Wednesday (1/28/2026).  I missed the first exam by 3 points but the experience allowed me to better understand what to look for. Your suggestion to go through the slides and eBook thoroughly are well taken.  I decided to go this route (taking the exam immediately) because I'm not sure of how to get a position without any experience. At least with the CSA in hand it might make it a little easier to land an entry level position as I continue on with additional certifications.

 

After obtaining the CSA, can you suggest additional steps to help in my CSA journey?

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WataruS
Tera Expert

3 weeks ago

Hi @admartin68 

I failed the CSA exam once and passed it on my second try.

When I failed once, I realized that it was important to thoroughly check and understand the actual environment using PDI.

So I think it's important to do each lab repeatedly.

 

All the best for your exam.

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