🚀How should we approach ServiceNow as a fresher ☢️Let's Connect 🙌

[hardiksutha]

👋 Hi everyone!

I'm a Computer Science Engineering student exploring career opportunities in the ServiceNow ecosystem.

🚀 I'd love to hear your thoughts on a few questions:

🔹 Certifications: Which certifications should a fresher prioritize?

🔹 Projects: Which hands-on projects can help build a strong profile?

🔹 Skills: What technical skills are companies looking for in freshers?

🔹 Career Opportunities: How can freshers stand out when applying for ServiceNow roles?

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🤝 LET'S CONNECT!

I'm looking to connect with fellow students, ServiceNow developers, administrators, and experienced professionals to exchange ideas and experiences.

🔗 LinkedIn: https://www.linkedin.com/in/hardik44s/

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💬 A QUESTION FOR THE COMMUNITY

If you were starting your ServiceNow career today, what would be the first thing you'd focus on?

Looking forward to hearing your suggestions and connecting with you all! 🚀

[abirakundu23]

Hi @hardiksutha ,
Welcome to ServiceNow Ecosystem ! This is great oppertunity to explore and build your carrer path in right direction.

There are ample of sources are available for ServiceNow learning puspectives.

Please follow the below articles where consolidated resources are available.

Certified System Administrator (CSA) Learning Path - ServiceNow University
Certification Exam Preparation: Certified System Administrator - ServiceNow University
Exam blueprint: Credentials - Certified System Administrator (CSA) Mainline Exam Blueprint - Knowledge Portal

Please get hands-on practice in your PDI with the concepts you are learning from different sources. Make sure to focus on scripting as well.

You should practice both client-side scripting concepts, such as Client Scripts, UI Policies, and UI Actions, and server-side scripting concepts, such as Business Rules, Script Includes, and Scheduled Jobs. Also, pay special attention to security concepts, particularly ACLs, to strengthen your overall ServiceNow development skills.

https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?id=amap_detail&achievement_i...

Primarily you should have  experiunce on the ITSM module. I would encourage you to expand your ServiceNow knowledge by learning additional modules in a structured way, such as HRSD, CSM, GRC, and ITOM & AI areas as well.

In addition to module-specific knowledge, focus on developing your platform skills, including:

Service Portal 
Virtual Agent and NLU (Natural Language Understanding)

ATF (Automated Test Framework) for automated testing without manual intervention

Platform Analytics for data visualization, reporting, and dashboard creation

Please try to understand ServiceNow platform properly and built strong skill for coding areas as well. 

Prepare yourself thoroughly and continue building your skills consistently. Try to implement learning to business deliverarable and practice items consistent way in your PDI. The ServiceNow ecosystem offers a wide range of career opportunities, and with the right preparation, you will definitely be able to secure a good job.

* Certification for fresher : CSA, CAD 1st terget
*Project : Practice hands on regular in your PDI whatever you are learning.
*Skill: Technically Java script for backend logic and for front end HTML, CSS, Angular for portal related.
*Career Oppertunities: Ample of oppertunities this technology for developer, tester, business analyst, Technical Architect etc.

Also, stay active on LinkedIn, connect with ServiceNow professionals, and regularly follow job postings and internship opportunities. Consistent learning and networking will significantly improve your chances of success.

Please connect with me with Linkedin : https://www.linkedin.com/in/abira-kundu-9094881b3/

I wish you all the best in your ServiceNow career journey!


Please mark helpful & correct answer if it's worthy for you.

[Its_Azar]

Hi there @hardiksutha 

Welcome to servicenow, 

cetrts - as a begineer always choose CSA, this teaches you quite a lot about servicenow fundamentals and admin. then you will know what to choose after that. 

Get yourself a PDI, try getting a a mentor and start building stuff, pls font stop at theory.

For fresher try learning ITSM first and then if you can learn GRC or Secops that's crazy about of opportunities with good pay.

[MoinuddinM]

Focus on ServiceNow Certified System Administrator (CSA) Exam as a fresher. 
Signup for ServiceNow University and follow the credential path. 

[armelton101]

It's good that you're a CS major. I've just accepted my first role as a ServiceNow developer and just before that I spent the last year as a senior ServiceNow headhunter.

I poached and placed architects up to directors. The main thing that stood out to me over and over during that time is that ServiceNow Partners and end-users all want admins, developers, and architects who are really technically capable. All of them still put candidates through technical screens. Judging their ability to hand-write JS. Particularly client and server-side scripts.

Start by pursuing the CSA (Certified System Administrator) but practice your coding skills along the way. You will read everywhere online that in the age of AI all you need is prompting skills. I can tell you from personal experience, having a good relationship with many Elite ServiceNow Partners, that coding skills are still tested and required.