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How to auto set user timezone based on location value?

Chin4
Tera Expert

‎02-27-2023 02:54 AM - edited ‎02-27-2023 02:56 AM

We sync user account from AD to ServiceNow but it does contain timezone data. We do have value for field Location that has timezone set. Is there a way to auto set user timezone based on the Location set for the user?

 

Thanks in advance.

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Chin4
Tera Expert

‎03-02-2023 12:42 AM

I could not see my reply here. 😞

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Chin4
Tera Expert

‎03-02-2023 12:44 AM

Hi Sandeep,

 

Good day and I hope you are well.

 

I am still trying to understand how transform map and field mapping map that time zone field of user.location.u_site.u_time_zone to sys_user timezone field.


I use the solution BR with urrent.time_zone = current.location.u_site.u_time_zone but it does not work.

 

PS. I am not familiar with transform map but understand BR.

 

Cheers

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