How to cancel a single SCTASK not the whole RITM upon rejection
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07-09-2024 11:49 AM
I have a workflow where it branches to multiple approval groups based on 'if' conditions and then onto individual tasks after each approval request. After all the SCTASKS are complete or cancelled, then the flow goes back into a join and the RITM is completed.
However, if anyone in any approval group rejects, then the whole RITM is cancelled along with all the other SCTASKS.
I only want the task after this rejection to be cancelled, not the whole RITM.
How can I do this?
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07-09-2024 01:07 PM
Hi @Joe Taylor,
Would you be able to share a screenshot of the workflow?
But from what you have described, it looks like you have branches of approvals followed by tasks.
If so, I don't understand why there is a need to cancel a task if it won't be created in the first place since the previous approval has been rejected.
Cheers