How to check for deleted records

bonsai
Mega Sage

When a record is deleted, some are recorded in the "sys_audit_delete" table and some are not.

Is it possible to restore deleted records that are not recorded in the "sys_audit_delete" table?

I'm looking for a way to restore attachment records after they've been deleted.

8 REPLIES 8

Ankur Bawiskar
Tera Patron
Tera Patron

@bonsai 

not possible unless it comes in Deleted records module

If it's present there then it can be restored.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@bonsai 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Omkar Mone
Mega Sage

I dont think thats possible without ServiceNow Support help. Please find the below KB for more info on this - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1262470

The NOW Support article shared with me stated the following:

 

nowsp.JPG

It seems possible to restore tables that are audited.

I thought that by adjusting the collection record, it might be possible to restore attachments after deletion, but it didn't work.

 

atattiment_audit.JPG