Resolved! CSA exam
Anyone willing to share success stories to encourage those who did not pass the CSA exam the first time?
Forum Posts
How to enable write for "no_search" column for Catalog Items that are Standard Change Templates?
I have a requirement to prevent users from searching for Standard Change Templates within Service Portal Search (and search in general) so that they are required to select them from a menu rather than searching. I have identified the "no_search" colu...
Resolved! Prevent specific records from appearing in Service Portal search results
I have a business requirement to prevent certain standard change templates from appearing within search results within the Service Portal search bar. Is this possible?
Reporting last login of platform admins
I'm looking to use the reports feature to pull a report showing the last login of admins on the platform. When I run a report using the Sys_user table, I'm able to view last logins time and date. However, this shows the logins of all users on the pla...
Workspace Column heading Search
How do you search on a column to find a particular entry in a Workspace List. In the classic interface, there was a search field at the top of the list that you let you select a column name and then type an entry in the field to filter the list to t...
Resolved! What actually happens when setting product model class on a model category?
Hi everyone. So, I read this docs page: https://docs.servicenow.com/bundle/utah-it-service-management/page/product/product-catalog/task/t_CreatingModelCategories.html One of the things I'd like to understand better is what happens when you set a pro...
Field should not be editable from list view
Hi,We have a custom table which can be accessed by users only with admin role. The read and write ACLs return true only for admin users.1. I have created a field in the OOB 'dmn_demand' table referencing this custom table. The value for the field wil...
Resolved! Not able to use Webaccessor Voucher for my CSA Exam
Hello Experts,I am not able to registered myself for CSA Certification exam using the Webaccessor voucher.I took 3 days instructor lead training last year. Both my Webaccessor & Now learning has exactly same email address.But getting "Candidate is no...
Resolved! Time calculations help
Hi all, I have created a field on a catalog task table, "Total worked time" which is of Duration field type.So, once the catalog task state is changed from Open to In Progress and until Closed complete, I want to calculate the time duration worked on...
powershell API for sc_task table
I'm trying to use powershell and the SNOW API to GET tasks from sc_task table. For reference I can pull back RITM w/ no issue from sc_req_item table. To do this i am using the following as example. $table = 'sc_req_item'$value = 'RITM0253310'$pro...
maintenance plan
Hi all so i have task on schedule maintenance plan.. I already created custom tables.. and record producer..but i dont know what to do next...am in learning process of servicenow ...can anyone help with task...I attached whole demo task in word docu...
Resolved! Non-breaking space
How can I add none-breaking space when exporting data to excel or csv ?
Who should have an ITIL access?
We are almost over the limit regarding ITIL license and I am trying to figure out if we can reduce users who have an itil access but not using it that often.
Resolved! hide section Notes in incident form
How can I hide the Notes section in the incident form????using a Client Script onLoad???
How To Export Associated Groups & Roles
I'm trying to obtain an excel spread sheet of all the groups, child groups, and their associated/inherited roles. Is there a way to export some file showing these relationships?
