How to check the Users sync time

[Pallavi65]

Hi everyone,

As we know users will be synchronized from AD to service-now. And the updated field on the user table will provide us the time the users got updated from AD.

But my manager is asking if I can contact AD team and ask them whether if they are maintaining the time when the users updated in service-now. When I contacted them they said such info is not present at their side.

So, can someone help me how can I sort out this query?

Regards,

Pallavi

[manjusha_]

@Pallavi65 

Users from AD are synced to ServiceNow through a schedule(which is present in ServiceNow) which runs runs daily at a specific time ,you want that time or something else?

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful based on the Impact

Thanks,

Manjusha Bangale

[Pallavi65]

Hi Manjusha,

Yes,

As you told there is a schedule, where can I find it and does it have time when the sync happened last time?

Regards,

Pallavi

[manjusha_]

@Pallavi65 

go to table "syslog_transaction" and filter for Type "Scheduler". In column "URL" you find the name of the Job

check your scheduler name ,you will get lot of information there

If my answer solved your issue, please mark my answer as ✅Correct & 👍Helpful based on the Impact

Thanks,

Manjusha Bangale

[Pallavi65]

Hi Manjusha,

Can you is this correct?

Bcoz I don't understand how to find which job and Hence I just searched with ldap