How to create Dynamic KPI reports without PA license?

[Suz Roque]

Hi All,

We have this requirement where my client wants to create a dashboard with KPI reports in our Idea table (PPM) below reports are what is needed. We do not have PA license.

-KPI report to track if 4 records in Idea table is created per month, should be represented as Percent

-KPI report to track Percent of Idea records assigned within 15 days;

-KPI report to track Percent of Idea records completed by due date

Is it possible to create these KPI reports on Metric? Or do any of you know a way to achieve this?  Please share

Thank you so much!

[Community Alums]

@Suz Roque 

Hello

[NitinTripathi]

To create dynamic KPI reports without a Performance Analytics (PA) license in ServiceNow, you can leverage the platform's reporting and dashboard features. You can build custom reports and combine them on a dashboard to visualize key metrics, even without the specialized PA tools