How to create new related request for request form
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12-08-2023 08:31 AM
Hi
Has any one guide me with Ui action
I want to create new Ui action for Request form which should create new Request form like Child request
For this I want to create custom Ui action like Related Request
Please guide me with script and steps
Like create work order Ui action
I want to create Request (sc_request)
Thanks in advance.
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12-08-2023 08:43 AM
Hi @Research
1st , thing there is noting called Child Request , but it is Req Item.
2. The process of creating Req is always catalog / item.
3. What is the use case of this req.
To understand the child concept, have a look in to Child Incident UI action and incident properties.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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12-21-2023 10:24 PM
Hi @Dr Atul G- LNG Thanks for suggestion
we have a custom request table, so we want to create internal ticket which is request
Like related request is option instead of tasks
Can you guide me steps to create it
Thanks in advance
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12-22-2023 03:20 AM
Hi @Research
we have a custom request table, so we want to create internal ticket which is request
Atul: Got the point.
Like related requests is option instead of tasks
Atul: It is a good customization, as you need to create a UI action and write the code to copy the existing Req. Pleae refer to Create Child Incident, on the incident table to get an idea.
Can you guide me steps to create it
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-21-2023 10:58 PM
Hi @Research You can use the below UI Action script as sample. set the form context menu to true to appear UI action under context menu
Harish