Resolved! Service Now Administration Fundamentals
Can I attend any of the Service Now administration fundamental courses without paying for it?
Forum Posts
Developer Program : Getting Access to a ADCv2 instance to test Certificate-Based Authentication
Dear members, We have a developer instance and we would like to test Certificate-Based Authentication.Based on documentation it is mentioned that "Check that your instance is using an ADCv2 load balancer. For more information, see theADCv2 Migratio...
ServiceNow NOW Learning - AssociateSA Career Journey - SNAF Lab Activities - Notifications - Email
Hi ServiceNow SA Community I am going through the steps, activities of the ServiceNow NOW Learning - Associate System Administrator Career Journey - SNAF Learning Course's Lab Activites. I have encountered an issue while performing steps in the Noti...
Resolved! How can I create a Clone data preserver with a related record
Hi, I set up a clone data preserver in our production environment to keep announcement records. The announcement record in the sys_ux_banner_announcement table and is linked to a 'unified navigation' record. Does anyone know how to include the unifie...
How to get a list of all local accounts in my production environment
My Company has enabled SSO for all of its users. However, we have a requirement to get the list of local accounts that have been setup who can still login using login.do page. How can I get the list of all these local accounts?
System Health Dashboard Recommendations
Hi everyone, We are running HRSD in Xanadu and I inherited the role of system administrator. I would like to build out a dashboard for myself to give a brief overview of system health (eg. how long transactions are taking, etc). Does anyone have some...
Tracking Strategic Portfolio Management Professional users impacting our license
Can you say if using the 'license_subscribed_users table is a viable option?
Recalculate risk link in service operations workspace not working
Hi, does anyone know where the configuration for the 'Recalculate Risk' link in the Service Operations Workspace is? Or even better, how to disable this functionality? It's not working, and we don't want to use the feature anyway. Many thanksMax
How to find large tables
What's an easy way to identify large tables (by number of rows and columns) in a database? Background:According to the following documentation, using database views that include large tables negatively impacts performance. As a system administrator, ...
Resolved! Service Graph Connector for Microsoft Intune
Hello Team, We are implementing the Service Graph Connector for Microsoft Intune in our instances. Our CMDB team is not yet ready to import this data into the CMDB. We noticed that the integration is being placed in the import data table before it g...
Data Filtration working on sc_task and sc_req_item lists but same records show in reports
I've been struggling with this one and trying to find out what's happening where. I have two (2) data filtration records, which are working as expected when viewing the table list for the respective tables (sc_task & sc_req_item); however, report lis...
Post upgrade activities - app update vs skipped records
Hi All,Looking for sequence and steps after a instance is upgraded to a new release.Once the instance is upgraded, do we first address the skipped records and then update applications(update plugins via plugins > notifications>App updates) ORUpdate ...
Resolved! On incident form whenever I change the caller, His manager autopopulate in the string feild
On incident form whenever I change the caller, His manager autopopulate in the string feild
Resolved! Populating the CMDB directedly by API
Good morning, As the subject already stated, but why should this be a good or bad idea? Why not populate by API? KR Henk
Script Include Error
Hello all, Good day!!For a string type of variable, I have written code to validate if the user is giving correct oracle number or not.When I give correct Oracle number, the Customer name and Region are auto populating as expected.But when I give wro...
