Which is the most relevant for System Admin release notes ?

Flow logic for email replies - ideas and discussion

We have one flow for processing (a) new/forwarded emails, and (b) for processing reply emails.(a) is pretty straightforward - create a task, prepopulate some fields, and assign it to the right team.(b) is more subject to opinion. This is the one I wa...

Performance impact of cloning

Do you know how much of a performance impact there is on the source instance when a clone is performed?I'm thinking of running clones consecutively with a few hours between each.In that case, is there a risk of the performance of the source instance ...

Service Now capabilities for Tech Support

It’s interesting enough that this is enough study that this is off the grid formality. I am very interested in learning more about the service now opportunity to understand technology and specifically what actual skill I would need to enhance or like...

CSA exam questions from latest or older versions?

Hello All,   The latest Xanadu version SNAF training is 12 hours content which is 6 hours less than the previous SNAF versions.   Will the exam questionnaire be from the Xanadu version only or will there be questions from the previous versions as wel...

How do I use gr.setValue();?

Fields missing in backend

Hi All, We have a new workflow, that is using certain fields from the portal. However the fields are not showing on the backend form. there are filled in and I've set the fields to be used in the workflow. but they are not there.Any suggestions? Kind...

No results for 'SPOKES' tab in Flow designer - Introduction course [Washington]

Upon clicking on 'Learn More' for 'Spokes', it takes you to the page 'Sorry, No Results found'

CSA Certification Practice Test

CSA Certification Practice Test: Cab we get any Practice Test (mock test)

Reports: Grouping the results of multiple account into 1 bar

Hi, I am trying to create a report to get the time spent on tasks for a specific group and a specific set of accounts.However I need to aggregate the result of multiple accounts (the "Account start with" in the filter) into one single bar. At the mom...

SNAF 18 hours 19 minutes course access

I have completed the SNAF Xanadu version (12 hours course). But when I try to enroll myself for the SNAF course which is for 18 hours 19 minutes, it does not let me enroll. It keep showing a message 'This content cannot be enrolled in directly'. I ha...

CSA Certification Practice Test

Hello Everyone, Is there a place I can do a practice test or study guide I can use to prepare for the CSA Exam? Thank You