Hello my fellow experts,I really struggle to get SSO working with OIDC. Here is what I tried: I created an OpenID Connect (OIDC) configuration for Single Sign-On (SSO) as described in the product documentation. (Create an OpenID Connect (OIDC) config...
Hi Team, Do you have any suggestions on how best to clean Software Models (installed in Computers) in SAM Pro?
Hi All, I work for an organization that provides services to school districts; we also serve our internal staff. ServiceNow is the portal for our employees and external customers to submit requests/incidents. Recently, I've been asked to find a way...
Hi SNOW community, We are in the process of migrating to SNOW portal. In between this we came across a scenario to ascertain ways to secure our inbound call center. Meaning if an external caller directly calls to the IT helpdesk - what are the ways t...
I have a Dynamic Choice component in a Virtual Agent flow.The Node name is "Choices"The Prompt should be: "Please choose the device you are having issues with"I'm populating the options from a json in the following way: (function execute() { ...
Is it possible to add a column field from another table to another table? I mean different table.Like this dictionary entry from Change Task [change_task table], I want to add it to Change Request [change_request].How can I add it to Change Request [...
I have a group called Viewer. It had 2 Roles that granted too much access so they were removed: x_except_man.user and sm_user. Those Roles contained the itil Role. So removing those 2 Roles from the group also removed the itil Role from all group mem...
Hello Team, I wish to do integration testing for Workday, SCCM Integration. Are there any ATF which can be used or specific use cases
Hello! It has been discovered that there is an email address mismatch between sys_user email and cmn_notif_device email_address for some of our users. If we manually update an email address within the sys_user table, the business rule 'Update Email...
We created a business rule to restrict Risk and Risk acceptance task to search if logged in user is not the same as the owner and assigned_to. sn_risk_risk - Owner(function executeRule(current, previous /*null when async*/) { // Allow admins and u...
What are the Admin Level(s) and the steps that I must execute to export all fields associated with cases "CS0000000". The "Notes" pane (see attachment) contains Watchlist, ADO ID, Tracking Number, ADO Link Activities, and Original Email fields that m...
Hi Probably an easy one but i am missing it How do i remove or hide the "all" in the catalogs menu on the service portal
I want to automate the process of transferring an update set between ServiceNow instances using a UI Action, eliminating the need for manual XML downloads and uploads.Requirements:UI Action that:Exports the Update Set as XML from one instance.Sends i...
How is the "clean base rotation" field set, which has a deadline for clearing tables in the "Table Rotation Group" feature, populated? It seems that the last table will store records until "2025-01-15 23:29:25".When I checked the product documentati...
Hi, I am trying to create a Data resource - Aggregation Query to get the number of attachments related to a given record.However, I cannot select the sys_attachment table in the 'Table' field.Please could you help me how to make this table selectable...