How to create new tab in the SOW Home page dashboard

[ramesh_r]

Hi All,

I want to create new tab in the existing SOW dashboard and need to add few reports in that. how create new tabs .?

[SN_BR]

Hi @ramesh_r 

See the documentation 

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/performance-analytics/task/a...

[MadhanMaddy]

Hi @ramesh_r ,

• Navigate to your Service Operations Workspace dashboard
• at the top right of the dashboard and click it to open the configuration panel (settings/configuration icon)
• In the configuration panel, you'll see an option that says, "Create Tab" or "Add Tab" (A new tab will appear at the top of your dashboard)
• You can add multiple tabs following the same process

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards,
Madhan.

[NavinAgarwal]

Hi @ramesh_r ,

Please find below steps to add a New Section in SOW View:

1. Navigate to Form Sections (sys_ui_form_section.LlST) and click on New
2. Under Sys UI Form, select the appropriate table (e.g., incident)
3. Choose the correct view: Service Operations Workspace
4. Link the newly created tab (section) under Sys UI Action and click Save
5. Your new section will now be visible in the SOW view — but only for existing incidents.

Want this tab visible on NEW incidents as well?

Here's the trick:

• Change the view from Service Operations Workspace to Service Operations Workspace - New Record and hit Save.

Now, your new section will appear for both existing and new incident records!

Always double-check your views when customizing forms in ServiceNow!

If you found my response helpful, could you please mark it as ‘Accept as Solution’ and ‘Helpful’? This small action goes a long way in helping other community members find the right answers more easily and supports the community.

[HarishKumar6668]

Hi @ramesh_r ,

1.Navigate to platform analytics>library>dashboards
2.search for a dashboard named overview
3.Add a new tab and the required Data visualizations to that tab and save.

If this response was helpful, please mark it as Helpful. If it answered your question correctly, please mark it as Correct. This helps future users benefit from the solution.

Regards,
Harish