how to mandate reason for change rejection ?

karan15 · ‎03-23-2023

HI Need help

I am able to configure UI policy where in if someone is rejecting a change by going into approvals then it will ask for reason or comments for rejection (attachment 1)

However i noticed that when a approval right clicks and reject a change (attachment 2) it does not ask fro reason but straightway rejects the change

how to ensure every time change is rejected it asks for a reason , weather its rejected by right click

AnveshKumar M · ‎03-23-2023

Hi @karan15 ,

You can try creating a business rule like the one below, so that It will if the comments are filled in or not for rejection, and prevents rejecting the approval from Right Click even.

And, use the code below in Advanced Tab, business rule script.

(function executeRule(current, previous /*null when async*/) {

	if(gs.nil(current.comments)){
		gs.addErrorMessage('Please fill comments with reject reason. Please open the approval record and fill in the comments to reject.');
		current.setAbortAction(true);
	}

})(current, previous);

Thanks,

Anvesh

Thanks,
Anvesh

View solution in original post

Abhay Kumar1 · ‎03-23-2023

@karan15 you will have to add onCellEdit client script on the approval table where you make use g_form.setMadatory('field_name',true);

So it will not allow to reject in list view.

Hope this will help you.

karan15 · ‎03-23-2023

thanks can i get more info on CellEdit client script on the approval table on how to configure it please

Abhay Kumar1 · ‎03-23-2023

@karan15 please follow this article video a good demonstration about how to create onCellEdit client script.

karan15 · ‎03-23-2023

can you please share link to article video thanks