Below are the requirements.Are there any out-of-the-box features that meet these requirements?I thought I could use a database view,but is there a limit to the amount of information that can be displayed?- There are two custom tables.- The two tables...
I'm using a database view.The database view displays information from two custom tables.I believe the database view's function is to display only records that meet the same criteria.Is there a way to display all records from two tables in a single da...
hard navifgating the platform. how easy can i do it
Hello. We're new to ServiceNow; went live end of November. Currently we have a managed services admin, product manager and developers. Does anyone have a similar support model and if so, do you also have an internal system admin as well? Thanks.
As a technician that receives work orders, I'd like to know what content others have found essential for their dashboards as we'd like to have a standard one for all.
Hello! We currently have two record producers, one for general incidents and the other for specific security incidents (only using ITSM module). A requirement is to have a separate Priority Matrix for incidents logged under the security incident rec...
how to prevent it using flow????
Hi Service Now
Hello. I have created a new view that shows some additional fields on the rm_story table. This view works great if you go to the story table and open a record from there. However, if you go into the agile board and open a story, it forces you into th...
When an agent is receiving a live chat request, they are not able to see that window popup when they have moved away from the servicenow tab or window. Their settings (Attached) for the browser to allow notifications seem correct. though. What are we...
Hi everyone, I'm facing an issue with a Transform Map that I can't fully understand. I have a Transform Map targeting cmn_schedule_span with three coalesce fields defined:start_date_timeend_date_timeschedule.nameSince schedule is a reference field, ...
I have linked a catalog item to a flow.However, after migrating using an update set, the flow stopped working for some reason.After investigating further, I realized that the approval field of the request record was still set to "not requested."In th...
How to prevent users from closing an Incident if there are active Child Tasks? using flow
How to prevent users from closing an Incident if there are active Child Tasks? using flows
