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NEW area for SysAdmin to gather and discuss best practices and how-to's
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Forum Posts

Resolved! Missing Knowledge Management Overview dashboard

We are implementing Knowledge Management. We've updated to the latest/greatest plugins, but we are missing the Knowledge Management Overview dashboard. I've confirmed the Knowledge Overview (com.sn_knowledge_overview) plugin is installed and up to da...

Teresa8 by Tera Expert
  • 4654 Views
  • 6 replies
  • 4 helpfuls

Page variant condition

Hi All. I'm approaching UI Builder. I create a variant page starting from an existing workspace. I need to show the variant page based on custom condition, but in the variant page condition I can only use table and/or sysId, while I need to set the v...

Fabio Cresta by ServiceNow Employee
  • 1510 Views
  • 3 replies
  • 0 helpfuls

Course is free but exam is not?

I took a year away from this course to continue with my current job. I came back and everything has changed. Just confirming, the courses are all free now but you must pay to take any exam?

jkourie by Giga Contributor
  • 1026 Views
  • 5 replies
  • 2 helpfuls

Resolved! Configure compose email in RITM

Hello Community! I hope you are well! I'd like to know how to set up compose email inside the RITM form like this incident bellow. Thanks for help me always. Hugs.

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Resolved! Study for the CSA Exam

Hello,What is the best way to study for the Certified System Administrator (CSA) Exam? How do I know if the exam will include questions from the Vancouver release vs the Washington release?

CLM by Tera Contributor
  • 3947 Views
  • 11 replies
  • 4 helpfuls

Resolved! Content Filtering-Knowledge check stuck at a question

Hi, can someone assist me on how to pass the question as below ?I have tried multiple times and ways to pass not happening I have tried submitting answers as 1) Roles, 2) Role-Based, 3) Role-Based access management.. still stuck at the same questionP...

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maneeshkrup by Tera Contributor
  • 801 Views
  • 3 replies
  • 0 helpfuls

Need to assist for lab.

Hiii all , I am new here so i need to know how we can access the lab and all requirement to study and practice.

23h41a0549 by Kilo Contributor
  • 556 Views
  • 1 replies
  • 1 helpfuls

Resolved! PDI-e Book Labs Practice Section1.2.1- Section 5

Hi ,I need help in lab practise section 5 - Verify Hr admin can create an hr case.I am stuck to locate  on this step  Navigate to ALL- >HR case management >ALL HR Cases > ALL Can someone guide me through this one.Thanks,Varsha

Varsha20 by Tera Contributor
  • 816 Views
  • 4 replies
  • 0 helpfuls

CE for Sys Admin

Hello,I was curious if there was any continuing education requirements for obtaining the associate sys admin role?thanks!

bryanlamb by Mega Contributor
  • 927 Views
  • 4 replies
  • 4 helpfuls