Hey all, Looking for some feedback on the configuration some other organizations used for setting an SMTP. Rather than using the default OOTB SMTP ServiceNow uses, we created an internal account. This was to enable the platform to send to distributi...
We are implementing Knowledge Management. We've updated to the latest/greatest plugins, but we are missing the Knowledge Management Overview dashboard. I've confirmed the Knowledge Overview (com.sn_knowledge_overview) plugin is installed and up to da...
Accidently I had clicked insert and stay which created a duplicate file but unable to do so. Can you please let me know who to reach out from ServiceNow to delete the duplicate script include?
Hello, I am in the process of changing career paths after a decade in the medical field. to be specific I have been in emergency medicine my entire adult working life (a decade now) and have recently gotten into school and am going to obtain some COM...
I would like to attach flow engine context record information when informing the user that an abnormality occurred during flow execution.Or I would like to attach the URL of a flow report.Is there a way to do either of these?I think the flow engine c...
Hello, Reaching out to the community as I can't find a solution internally. I have an over-allocation for AEE and ITSM. I'd like to audit which users have a subscription/license allocated to them but have not used it in quite some time. Is there a w...
Issue Details:We are trying to control how currency is displayed for users and locations in ServiceNow. Currently, we are seeing that currency values change based on the user’s session currency, which is determined by their locale.For example:Users i...
557 / 5.000I'm trying to include the "TAG" field from the "sn_safe_story" table in the filter of a report on the "sn_safe_scrum_task" table, but I can't find it or link it.I've already created a Database View, but nothing.I've created a Calculate fie...
I'm preparing for the ServiceNow Certified System Administrator (CSA) exam and wanted to study using the latest Yokohama release materials. However, I’m unable to find the "ServiceNow Administration Fundamentals On Demand (Yokohama)" course or the Yo...
Hi guys, I was trying to build a flow with flow designer, then I created a decimal type variable, but then I can't find the Set Flow Variables action in my developer instance, anyone knows what is missing? Besides, it is possible to do some formula ...
Hi,I know that ServiceNow only shares the detailed results of CSA if the candidate fails the exam, however I recently took the exam and passed but wanted to find out which areas I might still need to focus more on and pick my courses accordingly. Is ...
I believe the following tables contain the records necessary to restore the flow execution report.*After actually exporting the records, I deleted the records from the instance and was no longer able to view the flow, but was then able to restore the...
How to set the invalid queries into empty result sets in ServiceNow
So I just turned on Next Experience in our test environment so I can mess around with it before we upgrade to Vancouver. Wanted to play around with themes and company branding, so I installed the Theme Builder application and created a theme using ou...
