eBook is absent in Library ""Failed to load Inkdocs
In order to begin with ServiceNow FundamentalsI need access to eBook when I try to access it, it remains empty with error "Failed to load Inkdocs"please help
Forum Posts
Resolved! Instance Open
How long time in hours for instance ready to use ?
Email added to the work notes
Hi Community, hope this is the good place to ask this question.... Is there a way to have an overview of an email that had been added to a work notes instead of download it each time? Thks
Sorting Order of Articles in Customer knowledge base (Release Notes)
Hi Team, We have ServiceNow instance for our customers and for them we also have a knowledge base.The dedicated knowledge base is available only to customers(users) who are logged in to the portal otherwise it never shows up - attached 1.pngKnowledge...
Greetings All
My first post.This is an exciting time with a great platformLooking forward to this engagement Cheers All
Resolved! Mailscript for Notification coding help required
Upfront my grasp of Glide and coding in general is rudimentary and working on being more proficient but it's a challenge. What I am trying to do is display specific variables based on the Approver's ID. This mail script is called by a notification ...
How to display the "Variable Editor" of a Request Item record in the record form of another table
I created a custom table (without extensions).I've implemented a field that references the Requested Item table.I created an input form using a catalog item.The "Variable Editor" field of the requested item contains information from the input form.I ...
I'm wondering how to store and search the contents of a set of variables in one record
I'm going to create a record in a custom table using the catalog item below.I'll use a flow to create the record, read the catalog variables, and set the field values.I'm still figuring out how to set the variable set in the field.My requirement is ...
Logique conditionnelle entre sections dans le module Survey
Bonjour, Dans le cadre de notre utilisation du module Survey de ServiceNow, nous avons identifié une limite fonctionnelle qui impacte la conception de nos questionnaires. Actuellement, il n’est pas possible de conditionner l’affichage d’une question ...
CSA Exam Registration
I am unable to register for CSA exam using my learning credit. Please, advise.
Unable to Use Analytics Q&A – Getting Error
I am new here and was trying my hand at Analytics Q&A in the Report Designer, but it has been showing an error since this morning. I’m not sure if something is wrong with the instance or if I am doing something incorrectly.Error - "Oops! Something we...
Resolved! How to remove graphic when no records found
Our support desk uses a dashboard to access and update their incidents. When no incidents are available in a particular queue the widget defaults to an image with the caption No Records to Display (see below) Is there a way to remove that default im...
CSA Test
Been working in ServiceNow since 2018 and just went through the CSA course but unfortunately I have failed all 4 test. I now need to go through the whole course again and I am having trouble figuring out how to reset the CSA course. Any help would be...
How to change the list title when transitioning from a specific module
I'm creating multiple modules that transition to a single table's list screen.Is it possible to dynamically change the list screen title (table name) by transitioning from a module?I was able to change the list name displayed in the related list usin...
Resolved! unable to wake an instance
I tried waking a newly generated instance, it moves to restarting and stays like that for an hour and after that it moves to paused. Do we need to terminate older instances that we no longer use? I have an existing instance from welcome to service no...
