how to set up rule to auto close changes with closure code as successful ?
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12-12-2022 08:43 PM
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12-12-2022 09:54 PM
do you have any task at review state? if yes BR will not allow you to close it as changes run on state model and it has restrictions in move states. For eg. you cannot move to any state from BR, if it conflicts with the conditions given in state model of that particular change.
You can try doing this through workflow as well, if you have workflow for standard change.
Raghav
MVP 2023
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12-12-2022 10:18 PM
thanks , but we do not have any change Tasks as of now
is there any BR i can apply ? am not too good with scripting
Or if there is anything I can do in workflow ?
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12-12-2022 10:35 PM
In your workflow after review state you can set the status to closed and disable this BR.
Raghav
MVP 2023
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12-13-2022 10:08 PM
@karan15 is your issue fixed?
Raghav
MVP 2023
