I have built a number of catalog items that will end up in a timer waiting for a future date. One of these as an example is a temporary network access for a vendor. We will create a task to provision the access then it will proceed to a wait timer ...
I ran across this error when attempting to schedule a clone while authenticating: Destination does not appear to be a Service-now.com instance As it turns out, the error is less than helpful. The issue turned out to be that our clone ID did not have...
PDI IS NOT WORKING IN MY DEVELOPER PORTAL BUT WORKING GOOD IN LEARNING UNIVERSITY. THE ERROR I AM ENCOUNTERING IS "PRIVACY ERROR"
Hello everyone! I'm doing the course ServiceNow Platform Implementation On demand.I'm doing the exercise "SNPI - LDAP Server Setup", but I have received the error message when configure the following options for LDAP: RDN: ou=CloudDimensionsDevQuery...
We would like to give the servicedesk administrator access to logoff the agent who leave themself login to the chat.
The [import_log] table was not defined with table rotation or [sys_auto_flush].However, this table data appears to have been deleted.What process caused the data to disappear?
I'm new to the ServiceNow SysAdmin community and excited to be here. Looking forward to learning, sharing, and connecting with fellow admins.
How can I incorporate correct Fiscal year start/end dates in reporting? I've created and validated a fiscal year. It looks fine. But when I go into the report builder and then ask to display by quarter, all my records show Q1 as January. Where d...
I'd want to share this fix with the community in hopes that it helps other Change Admins who are using the new Create a change request UI Page (sn_chg_model_ui_landing.do) and perhaps ServiceNow can fix this software defect in the future.At the momen...
Hello Team, I'm new in discovery and found out that patterns are stored in sn_discovery_patterns and have "duplicate" entries in sa_pattern. What is the role of sa_pattern ? And hot to setup and audit on Pattern text if sn_discovery_patterns is not a...
how to write operation in ACL, only 5 fields write one specific role. remaining fields read only.
Hi All, We've just had some strange behaviour reported to us since upgrading to TOKYO. When a user right-clicks on a HTML field within a record, it doesn't show the expected context menu. Instead it shows like below. ActualExpected The only way of ...
Accidently I had clicked insert and stay which created a duplicate file but unable to do so. Can you please let me know who to reach out from ServiceNow to delete the duplicate script include?
Hey all, Looking for some feedback on the configuration some other organizations used for setting an SMTP. Rather than using the default OOTB SMTP ServiceNow uses, we created an internal account. This was to enable the platform to send to distributi...
We are implementing Knowledge Management. We've updated to the latest/greatest plugins, but we are missing the Knowledge Management Overview dashboard. I've confirmed the Knowledge Overview (com.sn_knowledge_overview) plugin is installed and up to da...
