I am new to Servicenow , What Best Practices to Follow in Each Project ?

[spgfx07]

I am new to Servicenow , What Best Practices to Follow in Each Project ?

[Tanushree Maiti]

Hi @spgfx07 ,

What do you mean by “each project”? Also, which module is your project based on?

Servicenow maintains all best Practices documents in mynow . Search this space for your required documentation.

https://mynow.servicenow.com/now/best-practices

[Aditya_hublikar]

Hello @spgfx07 ,

You can follow this thread for  Servicenow implementation best practice  

Also here are few practice tips for implementation that i follow  :

1. Understand the Requirement First
Before starting development, understand the business requirement and expected outcome. Clarify your doubts with your lead or client rather than making assumptions.

2. Use the Correct Update Set
Always verify that you are working in the correct Update Set before making changes. This helps avoid deployment issues and rework.

3. Follow ServiceNow Best Practices
Write clean, reusable, and maintainable code. Prefer out-of-the-box capabilities whenever possible, and avoid unnecessary customizations.

4. Follow Project Guidelines
Every project may have its own coding standards and development guidelines. Follow your team's established practices consistently.

5. Test Your Changes Thoroughly
Test different scenarios, including positive cases, negative cases, and edge cases, before moving changes for review or deployment.

6. Maintain Proper Documentation
Keep work notes updated with your progress, implementation details, challenges, and completed tasks .

If this helps you then mark it as helpful and accept as solution .

Regards,

Aditya

[yashkamde]

Hello @spgfx07,

When working on any project in ServiceNow—whether it is in any module, following core platform and project management best practices helps prevent technical debt and scope creep.

like - Governance (in Using Update Sets & Instance segmentation), Scope & Planning, Architecture , Scripting & Performance, Testing.

Refer below :

ServiceNow Things to Know : Best Practice ServiceNow 

If my response helped mark as helpful and accept the solution.

[SohamTipnis]

Hi @spgfx07,

Welcome to the ServiceNow family!!!🎉🎊

You can simply start by watching the micro-certification called "Welcome to ServiceNow."

You can also start to watch tutorials from YouTube as well as refer to the ServiceNow University and ServiceNow documentation.

Welcome to ServiceNow Micro-Certification:

https://learning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev&co...

ServiceNow Docs: https://www.servicenow.com/docs/

ServiceNow University: https://learning.servicenow.com/now/lxp/home

YouTube:

https://www.youtube.com/watch?v=MsUtp2ggmdE

https://www.youtube.com/watch?v=taqxhDoxdoI&t=2s&pp=ugUHEgVlbi1VUw%3D%3D

Don't worry, you're on the right track; you will get there soon!!!! The destination is not that far; just believe in yourself!!! 🎉🎊

IT Service Management 

IT Service Management (ITSM) Implementation 

All the best, enjoy!!!😉

If you find my answer useful, please mark it as helpful and correct. ‌‌‌‌‌‌‌‌😊

Regards,
Soham Tipnis
ServiceNow Developer Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10