I'm new to ServiceNow. I'm curious, How is the SecOps career like over here?

[Dr Atul G- LNG]

Hi @SunshineS 

As a ServiceNow trainer, I can say that these days ServiceNow is growing rapidly—it’s becoming bigger, deeper, and broader in all aspects, especially with the rise of AI. Every module is gaining more value and importance.

Security Operations (SecOps) is definitely a good area to pursue. However, since you’re very new to ServiceNow, it’s best to start with the basics first. I’m also including some points from my previous replies that may help guide you.

For SecOps specifically, it’s a strong option if you already have prior experience in the security domain or industry. Since you have an industry background, the next step is to align that knowledge with ServiceNow modules and build your skills from there.

[Dr Atul G- LNG]

I’m a ServiceNow trainer and happy to share my thoughts with anyone beginning their ServiceNow journey.

ServiceNow is growing rapidly in both breadth and depth. The best way to start is by earning the CSA (Certified System Administrator) certification, which builds a solid foundation in platform fundamentals, terminology, and core modules. Once you gain hands-on experience through CSA, you can decide your next learning path.

Employers value professionals with multi-module expertise, so after completing CSA, consider exploring areas like ITSM, GRC, HRSD, CSM, or SecOps to broaden your portfolio.

Currently, the training is free, which is a great opportunity — though the real challenge lies in gaining hands-on experience. To overcome this, spend at least 1–2 hours a day engaging with the ServiceNow Community — read discussions, answer questions, and share your insights to strengthen your understanding and confidence.

If your goal is to become a developer, focus on building scripting skills using resources available on developer.servicenow.com. Regular practice will enhance your technical expertise.

Start with the CSA and then choose your direction based on your interests — whether as an Admin, Developer, Business Analyst, Change Manager, or Project Manager. A strong foundation will give you the flexibility to explore any of these paths.

Welcome to this vibrant community space where you can connect, collaborate, and grow. Share your ideas, seek guidance, and contribute to collective learning.

To take the next step, register on Now Learning and begin your ServiceNow learning journey today.

Useful resources:

• ServiceNow Developer Program

• Now Learning

• ServiceNow Dev Program – YouTube

• ServiceNow Community – YouTube

• NOW Support – YouTube

You can also follow me on my YouTube channel for free learning resources and practical ServiceNow guidance.

[SunshineS]

Thanks for this

[Tanushree Maiti · Accepted solution]

Hi @SunshineS 

If you are pretty much new to ServiceNow , then first complete

1. Welcome to Servicenow

Then based on your interest choose the GRC courses:

2. What is Governance, Risk, and Compliance (GRC)? 

3. Read Community Blog/Article/Post : 

    GRC Series Article 1: GRC, Security Ops and Security Incident Response

    Security Operations (SecOps) || Knowledge & Troubleshooting Resources

4. NowAssist for SecOps

Now Assist for Security Incident Response (SIR) Implementation Bootcamp 

5. Go For SecOps Fundamental course

Security Operations (SecOps) Fundamentals 

6. Once You are ready - go For  mainline exam 

Certified implementation specialist – security incident response(CIS-SIR) 

If you want to do any other certification - you can check this link :

https://www.servicenow.com/community/training-and-certifications/blog5-tm-consolidated-full-amp-up-t...

Good Luck!