I want to remove the message at the top of the screen.
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06-08-2026 04:17 AM
Can I get rid of the message that recently started appearing: "Action Required: Review Basic Authentication Account Security
ServiceNow released a security update that will change basic au settings for certain accounts unless action is taken. Review accounts using basic authentication and apply the recommended action."?
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06-08-2026 04:26 AM
If you click "Know More", it will show you what needs to be done. You should see three options available. From there, you can grant the required access to your ServiceNow account, and once that is completed, the process should be done. We don't need to do anything further from our side.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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06-08-2026 04:42 AM
Hi @bonsai
Refer this:
Review : Basic Authentication Account Security
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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06-09-2026 11:23 AM
You should be able to find this in the 'UX Banner Announcements' Module. Set an end date for it of the current day/time and it will go away.