I want to remove the message at the top of the screen.

bonsai
Mega Sage

Can I get rid of the message that recently started appearing: "Action Required: Review Basic Authentication Account Security
ServiceNow released a security update that will change basic au settings for certain accounts unless action is taken. Review accounts using basic authentication and apply the recommended action."?

 

bonsai_0-1780917442687.png

 

 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

If you click "Know More", it will show you what needs to be done. You should see three options available. From there, you can grant the required access to your ServiceNow account, and once that is completed, the process should be done. We don't need to do anything further from our side.

 

DrAtulGLNG_0-1780917960558.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Tanushree Maiti
Tera Patron

Hi @bonsai 

 

Refer this:

 

Review : Basic Authentication Account Security

https://www.servicenow.com/community/upgrades-and-patching-forum/action-required-reviewing-serviceno...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti