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10-07-2022 04:59 AM
We are using a send email action in some flows. When entering a plain 123@example.com email adress, the follow error is returned:
One or more email adresses was invalid (Domain contains illegal character)
As per servicenow documentation about Send Email action, it should be possible to enter email adresses here.
Solved! Go to Solution.
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10-21-2022 12:50 AM - edited 10-21-2022 12:50 AM
Hello,
I forgot to update this question. I made a case on ServiceNow Support on this issue. They replied back this is an error in chrome/edge version 105. This problem should not exist in other browsers (i.e. firefox).
Possible workarounds:
- Enter a placeholder email adress, save and test. Then change the email adress to the desired one, and save again.
- Copy-paste the email adress in the field instead of typing it.
- Use a different browser (Chrome and Edge both have the issue).
By the way, we are also on San Diego but I don't think its version related.
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10-21-2022 08:27 AM
I wound up using the Send Notification action which works perfectly in conjunction with an Email Notification using a predefined template.
