Characters that cannot be used in "sysparm_query=" of "g_navigation.open" Part 2

[bonsai]

The following questions give you an idea of ​​the strings that cannot be used.

https://www.servicenow.com/community/sysadmin-forum/characters-that-cannot-be-used-in-quot-sysparm-q...

A new problem has occurred.

I found that even when I use "encodeURIComponent", if the field value contains a "^" it is not reflected correctly.

I know that "^" is a symbol used to connect fields in a query.

Is it possible to use this symbol as text in a field value?

[Ankur Bawiskar]

@bonsai 

yes if field value contains ^ then it might cause an issue.

I believe you cannot safely use ^ in a field value when passing it via sysparm_query because ServiceNow will always treat it as condition operators.

something like this might work if you want to send that symbol as field value

g_navigation.open('incident.do?sys_id=-1&description=' + encodeURIComponent('test^value'));

If my response helped please mark it correct and close the thread so that it benefits future readers.

[theanurag]

Thanks.

[Ankur Bawiskar]

@bonsai 

Glad to help.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@bonsai 

Hope you are doing good.

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