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Resolved! OLA's and SLA's

We need to implement three use cases pertaining to agreements.Case # 1:RITM has 2 tasks, which run in parallel (no dependencies)Task # 1 = OLA is set to 3 daysTask # 2 = OLA is set to 2 daysRITM = SLA is set to 3 days to set the user expectation Case...

Diane22 by Tera Guru
  • 4445 Views
  • 10 replies
  • 4 helpfuls

Dynamic Tanslation custom

Hello friends, I’m configuring a custom Dynamic Translation using a third-party API. The Translator Configuration has already been set up, I created the subflow, and I configured Dynamic Translation Enabled in the field attribute. When I click the bu...

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epatrikdev by Tera Contributor
  • 550 Views
  • 5 replies
  • 0 helpfuls

Email added to the work notes

Hi Community, hope this is the good place to ask this question.... Is there a way to have an overview of an email that had been added to a work notes instead of download it each time? Thks

AlainMethot by Tera Contributor
  • 433 Views
  • 4 replies
  • 0 helpfuls

Greetings All

My first post.This is an exciting time with a great platformLooking forward to this engagement  Cheers All

Lloyd_Laing by Giga Contributor
  • 363 Views
  • 4 replies
  • 0 helpfuls

Resolved! Mailscript for Notification coding help required

Upfront my grasp of Glide and coding in general is rudimentary and working on being more proficient but it's a challenge.  What I am trying to do is display specific variables based on the Approver's ID.  This mail script is called by a notification ...

ChrisWing by Mega Guru
  • 749 Views
  • 5 replies
  • 1 helpfuls