How can I create a report in ServiceNow Report Designer?
I am learning ServiceNow fundamentals. Can someone explain the basic steps to create a report using Report Designer?
Forum Posts
Resolved! is this a violation if we allow a Approver license user to update a specific field on RITM ticket?
is this a violation if we allow a Approver license user to update a specific field on RITM ticket. this field is not a by default filed, it field is created in Catalog item form. and we want that a Approver User can update a filed on RITM before crea...
how to check ITOM licencing in my servicenow instance
hi,Could you please help me to check on my servicenow instance the report I got from servicenow about my company Itom discovery visibilty licence? I have a subcription of IT Operations Management Visibility for servers only (quantity 500 ). But i...
Resolved! [GF#6] Read-Only Admin
Not a question. Discover how read-only admin access in ServiceNow lets you share full platform visibility without risk. Have you ever needed read-only admin?
Parallel Approvals Issue in Flow Designer – Record Updates After Single Approval
I am trying to implement parallel approvals in ServiceNow Flow Designer.I have a main flow that calls two subflows.One subflow is created for the group level approval where any one person from the group is enough to approve/reject the approval. Secon...
Resolved! Priority mapping using inbound action
Hi There is requirement to get priority on csm case using "new" inbound action.If email body or email subject or email header contains below keyword then priority to be set accordingly.word like "critical" or "urgent" or "complicated" then Priority ...
I want to use the filter conditions set by the user in a list as query conditions within the script.
I'm considering a process to export all records stored in a table in bulk, based on filter conditions set by the user in a list.I want to specify the same query conditions as the manually set filter conditions during the export, but it doesn't work c...
How to send a message to a user without sending an email
Is it possible to send a message to the user without sending an email?The idea is to display it on a bell icon at the top of the screen.Ideally, I want to notify the user that a long-running background script has completed.I don't need to send an ema...
Prevent Approval from requestor - Requested Item
Hello, I have a catalog item, which goes to group approval when the requested item is created. I want to prevent a requestor who is part of the approval group from approving their own requested items. I'm currently using flow 'Ask for approval' I cur...
I want to create a UI action that allows me to export a list in bulk using multiple layouts and filt
I am using the following code to bulk export data from an incident table, specifying multiple conditions. // You need to disable the browser popup blocker // (otherwise, you won’t be able to download all data) function onClick() { // For each la...
Microsoft Entra ID User Provisioning
Hi everyone,We are facing a similar scenario where we have configured IP restrictions in ServiceNow using Adaptive Authentication > IP Filter Criteria, and we need to whitelist Microsoft Entra ID provisioning IP ranges to allow SCIM-based user provis...
How to enable azure sync while restricting Ip addresses(IP address Access control)?
Hello everyone, We have enabled IP address restriction to restrict public ip addresses to access our ServiceNow. Created allow and deny rules and this is working as expected, but this is blocking the azure ad user provisioning.If someone has impleme...
Resolved! Adding Menu Items to Employee Center
Hi All, We are trying to add menu items to our employee centre, and have done so by following these steps; Portal Configuration > Main Menu > Employee Center Menu > Menu Item Related List > New I then went back to Employee Center Menu, copied the Sys...
Resolved! Create SCTASK at the same time in Flow Designer
In the Flow Designer, is it capable to create SCTASK at the same time?
Scheduled Report - report_view ACL PDF attached, instead of scheduled report
Hi everyone, Has anyone encountered an issue where scheduled reports are sending out the wrong attachment? Users are receiving a report_view ACL PDF instead of the actual report they’re supposed to get. I tested this with my own user account and I’m ...
