For newly created Kb article the workflow shows pending draft even after the approval is approved
For newly created Kb article the workflow shows pending draft even after the approval is approved user wanted to know why that is showing like that
Forum Posts
KB article error
Hello,I am getting the error message ''Execute operation on Glide API" while opening a KB article under Knowledge base. Below are the screenshots attached. Due to this I'm unable to update or post any comment in any of the knowledge article. We do no...
MetricBase Dashboard Stats added to Update Set
One of my developer was building and using an Update Set to capture the work when the update set was populated with MetricBase Dashboard Stats entries. At the time they posted in the update set, the developer was not working. Any ideas on what may ca...
Resolved! Developer Instance cannot be opened due to some internal error
Hello,Since yesterday 17th of September 2026, my developer instance doesn't open and this is the screenshot I'm getting :Whe I go to "Manage my instances", my only instance "Zurich" is offline and when I try refreshing it, it stays offlineSo I am stu...
New to the game
I am new to the ServiceNow platform and am enthusiastic about the opportunity to explore and familiarize myself with its functionalities. My primary aim is to learn how to effectively navigate through the system, understand its various tools and capa...
How has the charnge from Micofocus - ServiceNow been for you?
I started my IT journey learning MiroFocus (Opentext) tools such as uCMDB, ITSM, OMi etc. I am currently in the RiseUp program with ServiceNow and curious to hear/know if anyone else in the community started in a similar place. If so, how has your e...
"Too many users are added to a group.: no thrown error"
Hi, Some of the co-app admins are getting the error:"Too many users are added to a group.: no thrown error" when they try to add another user to a group when you try ALL MENU > User Administration > GroupsPick the group and then it throws the error i...
CSM Certification and the Developer portal
Hey team,Quick question regarding preparation for the ServiceNow Certified System Administrator (CSA) exam.I’m currently going through the CSA course and want to leverage the ServiceNow Developer Portal effectively as a hands-on sandbox alongside th...
Resolved! PDI OFFLINE 502 BAD GATEWAY
I was making stuff earlier but now i already cant access my PDI and instance status is off . Whats the current fix for this?
Logic Monitor Integration - Unable to authenticate error
Hello,I'm troubleshooting an authentication issue between LogicMonitor and a ServiceNow DEV instance and would appreciate any suggestions on where else to investigate. Issue LogicMonitor returns the following error when testing the ServiceNow integra...
Dynamic incident logging forms
Hi there, I am the process owner for incident management within my organisation. I do not have any administrative roles in regards to the maintenance or development of our tool. In order to improve data quality and eliminate unnecessary touchpoints f...
SLACK community for ServiceNow developers and Admins
For those new to the platform or never new existed.The largest independent ServiceNow developer community with over 11,000 registered members and 500 active daily users. A community-led program to network and share ideas on the ServiceNow cloud platf...
CSA Exams
I am preparing for the CSA exams could anyone suggest a reference questions to practice.
Regarding the sorting function for embedded lists
I am displaying information configured via relationship records in "embedded lists."To sort the displayed information, I have set `current.orderBy("field_name");` in the relationship record.However, when displayed in an embedded list, the list cannot...
Resolved! Assessment Simulator Task 3 - Create and Comment on a Record
I have Completed all the tasks, updated several times continue to get same message. Did you add and post a comment?Need help?Docs Search Community Search Task Instructions:Assume that Adela Cervantsz reached out via a phone call describing intermi...
