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Help with Creating a Report

I need to build a report with the following scenario: a ticket assigned to Service desk was escalated to Client support group A (this time the incident is on hold and on hold reason is escalated to Client; for sctask the state is escalated to Client)...

Resolved! JDBC Driver for MySQL 8.X and SHA256

Hello all,  We have a small proof-of-concept data warehouse that is part of a consolidation project for employee records, pulling data from multiple systems, such as AD/Azure Entra and the HRIS system.  For the time being, the data warehouse is based...

Advice re: Associate Sys Admin > System Admin path

I'm working on the Associate System Admin Career Journey. I'm about 94% done.  For veteran System Admins, I'm wondering what advice would you give to someone entering his/her "rookie year" as an Associate System Admin who wants to become a System Adm...

Resolved! New here - So far so good.

I've started the Associate Support Specialist learning journey. I do enjoy the learning process and how the training material is laid out. I recommend completing all of the optional lesson plans. They provide insight on the material that I'm learning...

rawilkinson by • Kilo Contributor
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  • 2 helpfuls

first post

Hello, This is my first post.  Hope everyone is doing good.  Thank you!