Inquiry on Setting Instance Preferences for Date/Time Formats and Help Tips in ServiceNow

VK-1 · ‎03-19-2024

Hello All,

I am currently working on enhancing the user interface experience for our ServiceNow instance and wanted to discuss the possibility of configuring certain instance preferences.

Specifically, I am looking to set the preferences to display date and time formats in a user-friendly manner and to enable help tips on forms for better guidance. Could you please advise on the process or direct me to the appropriate documentation or personnel for setting these preferences?

Thank you for your time and support.

Best regards,
Karthick V

Dr Atul G- LNG · ‎03-19-2024

Do this as well @VK-1

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

Dr Atul G- LNG · ‎03-19-2024

Hi @VK-1

After impersonate, click on preferences

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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VK-1 · ‎03-19-2024

Hi @Dr Atul G- LNG

I'm still getting the same error.

PFA for the same.

Thankyou!

Dr Atul G- LNG · ‎03-19-2024

Do this as well @VK-1

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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