Issue Upgrading ACC-V for Windows

SteveBaker
Tera Contributor

I'm running into an issue with our ACC agent upgrading on our Windows servers. Currently running 3.2.0 and trying to upgrade to 3.3.1 (SN: Vancouver).  The Agent on the servers will not auto-update when polled for data like my Linux boxes do. I remember seeing in a SN Document somewhere that the ACC-V Windows Agent will not auto-update (Can't find it now for some reason). Is this still the case? I wouldn't think it would be. 

 

I'm able though to update the Agent through the update link in related links, but that's not going to work if updates need to be rolled out to thousands of servers. 

2 REPLIES 2

Trey3
Tera Contributor

                Agent client Collector troubleshooting  kb1157946 in hiwave

                Windows ACC Upgrade fails during ACC Plugin signature..   kb1158506 in hiwave

aliceh
Tera Contributor

It's possible that the ACC-V Windows Agent may not support auto-updating in the same way as the Linux version. This could be due to differences in how the agents are designed to handle updates or due to specific limitations in the Windows environment.

If you're able to update the agent manually through the update link, but it's not practical for large-scale deployments, you may want to consider scripting or automating the update process. This could involve using tools like PowerShell or a configuration management system to remotely update the agents on multiple servers at once but you can still ask ChatGPT Español for further assistance.