new field to form
how to add a new field in to a form
Forum Posts
Email Notification: "Does Not Change" condition in "When To Send"
Hi Experts, I need advice and cannot find the similar discussion here in community.We want to send email whenever there is an update in the record (Record updated) but disregarding changes in this 1 particular Field. (Meaning, if the change involves ...
Resolved! PDI instance for completing ServiceNow System Administrator Capstone Project
For completing the Capstone Project which is part of the ServiceNow System Administrator course, instructions were given to request a PDI. Unfortunately, the PDI does not allow for system administration work. It's set up for only developer function...
hi
hi
How to Install/Activate Agile 2.0 on Personal Developer Instance?
UPDATE:Since posting this question, I found the answer.To install Agile 2.0 into a Personal Developer Instance, use the following steps:Login into PDI as administrtatorNavigate to System Definition -> PluginsIn the "Available for you tab", click box...
Capturing Changes to Personal Developer Instance
The purpose of this question is to find a practical, reliable, and appropriate method for isolating and saving changes to a personal developer instance (PDI), so that I can roll back the instance to a specific point in time if needed.The main goal is...
Resolved! Tabs remain when downloading Excel (Edge browser only)
When the following process is executed as a UI action, an Excel file created on 4/16/2025 will be downloaded.When executed in the Chrome browser, the download tab closes, but for some reason it remains open in Edge...It doesn't seem like there's an e...
How do I display the Activity Stream in Knowledge Articles for users?
Hi, I would like the Activity Stream to be displayed at the bottom of every Knowledge Article when a user views the article. I have added the Activities field to the Knowledge form, however, the Activities are only displayed when editing the article...
Resolved! notification for incidents, without being part of service now email delivery list
Hi There, i have a requirement where one of the leadership members wants to be notified for any incident that is created for any service now assignment group but the user does not wants to be added to the email delivery list that is added for that p...
Resolved! LogicMonitor Incident Management Integration issues
hi, does anyone have any experience with the logicmonitor Incident managment integration i have set it up following the documentation and alert does trigger a new ticket but. the the new tickets are empty with none of the HTTP delivery details like d...
new userid/email not merging with old userid/email
Hello. I orginally setup my email/userid using an invalid email account mattbohman@ccc.edu. I wanted to setup my email using the valid email account mbohman@ccc.edu. Later, after completing lessons, I was able to add mbohman@ccc.edu to my profile, an...
Getting CSA certification
Hello, All.Currently, the company i am working with using Service Now ticket system to for Help desk support . i am familiar with the service now platform as earlier time , My question is do i have to follow each steps to get to service now leari...
Resolved! No question - I need to post my first post for my course.
Thank you
