Instance Banner Logo not showing Open in New Window, Tab option in Next UI Experience

Sonu Guleria2
Tera Contributor

Hi Everyone,

We recently transitioned to the Next UI Experience, and we've noticed an issue where the Instance Banner Logo does not provide the option to "Open in New Tab" or "Open in New Window" when right-clicked.

In the Classic UI, right-clicking on the banner logo provides options such as:
Open link in new tab
Open link in new window
Open link in incognito mode

However, in the Next UI Experience, these options are missing, and right-clicking only treats it as an image without link options.
Previous UI :

SonuGuleria2_0-1739774657725.png

 


Next Experience UI : 

SonuGuleria2_1-1739774711040.png

 

 

Has anyone else encountered this issue? Is there a configuration setting, system property, or workaround to restore the expected behavior?

I've attached screenshots for reference. Any insights would be greatly appreciated!

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Is this preference enabled?

 

AGLearnNGrow_0-1739281884197.png

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi Atul,
Thank you for your insights but this preference is not something I'm looking for!

We're unable to open the The Instance Logo Link in a New Window OR in new tab. However, the same functionality is working in the UI16 but not in Next Experience!

Hi @Sonu Guleria2 

 

I think it is bug then, I am getting these options

 

AGLearnNGrow_0-1739365028305.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Community Alums
Not applicable

Hi @Sonu Guleria2 ,

In Next Experience UI, that's the expected behavior and comes OOTB.