Instance Banner Logo not showing Open in New Window, Tab option in Next UI Experience
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02-11-2025 12:43 AM - edited 02-16-2025 10:45 PM
Hi Everyone,
We recently transitioned to the Next UI Experience, and we've noticed an issue where the Instance Banner Logo does not provide the option to "Open in New Tab" or "Open in New Window" when right-clicked.
In the Classic UI, right-clicking on the banner logo provides options such as:
✔ Open link in new tab
✔ Open link in new window
✔ Open link in incognito mode
However, in the Next UI Experience, these options are missing, and right-clicking only treats it as an image without link options.
Previous UI :
Next Experience UI :
Has anyone else encountered this issue? Is there a configuration setting, system property, or workaround to restore the expected behavior?
I've attached screenshots for reference. Any insights would be greatly appreciated!
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02-11-2025 05:51 AM
Is this preference enabled?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-11-2025 11:01 PM
Hi Atul,
Thank you for your insights but this preference is not something I'm looking for!
We're unable to open the The Instance Logo Link in a New Window OR in new tab. However, the same functionality is working in the UI16 but not in Next Experience!
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02-12-2025 04:57 AM
I think it is bug then, I am getting these options
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-11-2025 06:00 AM