I tried referring to some articles, but the color of the section tab did not change. . . https://www.servicenow.com/community/it-service-management-forum/how-to-highlight-form-section-with-background-color/m-p/502155 https://www.servicenow.com/commun...
Hi everyone, We want to make custom reports without using Subscription Management app so we are trying to make custom queries/scripts to follow our licensing compliance.Globally, we know that we can use license_subscribed_users and license_details ta...
hi all actually i have task , when i upload any attachment in SC task form ,it should also been seen in REQUEST form related to that sc task. i tried below script but its not working .. can anyone tell whats wrong with below script , because am new t...
How to Automatically assign Assignment groups and Assigned to fields using AWA before the assigned accepts the inbox chat.
Hello,We would like to display a dashboard in a public area, on a tv screen to share some health and monitoring views of our platform. Are there any suggestions how to get past the usual things like idle timeout etc? Is there any widget that allo...
Hello,We have a 30K rows limit on the emailed export of a list view. Is this increasable on a per user or admin only basis or is it a global system setting?
Later on this year, the company I work for is moving away from ServiceNow as our ITSM tool to another tool. We are not transferring any data to the new ITSM tool. My question to the group is how can we access data for regulatory items after our sub...
On some Knowledge articles, Edit button is not visible but only Subscribe button. It is not dependent on Valid to field as for some Valid to dates in the past also is showing the Edit button. Not dependent on category as well. I tried checking in UI ...
Our client wants to have a delete function in service now, they want to delete a ticket permanently from the platform.Please suggest the best recommendation/practices for deleting an Incident. I've gone thru the below prod doc wherein it says only th...
My Instance dev76856 is not having the option to restore. Kindly help.
On sys_template, the groups field is no longer allowing the listed Group(s) access to view/apply the template. I tested the user field, and it works as expected. I tried creating a new template as well as modifying current ones, and both times the ...
Hi I'm new to ServiceNow admin, need to learn and wanted to know any links for basic troubleshooting which can help in fixing issues
HelloI am looking for a way to find out when items of a particular Service Catalog (we have multiple) were last ordered. This would be used to help us determine whether a SC Item should remain in the catalog or removed due to lack of need. Thank you,...
I checked the client in the UI action and used "g_from.save( );". However, the record is not saved and when I try to leave the screen I get a popup telling me what was not saved. There are about 30 customized fields. When I searched for other artic...
