I want to send an email using PDI.I don't think it's possible to send directly from the instance, butIs it possible to send emails using Gmail or a personal email account?I would like to test the email functionality using PDI.
Hi everyone I am trying to create a notification that gets sent to someone as soon as their change's planned end date has passed. People forget to close changes that has been put into production and I need to constantly remind them. I tried the notif...
Hi all, I sometimes get the following error message in a red banner at the top "There are multiple UI Policies with the same Order for this field - their run order is" when i try creating UI Policies/ UI Policy Actions. Any thoughts?
Does anyone know of a way to add one user criteria to several items simultaneously?I have not been able to find any posts addressing this question or had any luck on google.Would be a big time saverThanks
Hi, We have a list collector and we need to be determine what item was removed from it in an onchange client script. So for example, if the list has 'A', 'B', 'C' in it and we remove 'A', leaving 'B' and 'C, we need to be able to know that 'A' was re...
Hi All, I'm looking to be able to track the history of each asset, as to who it has been assigned to. I can view this individually by clicking the "Activities" tab on the particular asset, but I need a report to show the history of "All" assets betw...
I need to add instructions for a To-dos Approval Request for a particular catalog item. Every time the item is ordered, approvers need to know exactly which of the products in the item they need to approve. The instructions need to be added to the To...
Hi all,Which tables will have Demo Data when creating a new instance？ Before submitting a Remove Demo Data request, I would like to know from which tables will Demo Data be removed?
When our end users go to Reports > Create New, and go to select a table form the Table dropdown, they see ALL tables within the platform. Our users don't need to see all those tables and we don't really want them creating or attempting to create rep...
The definition of service commitments is: In ServiceNow, service commitments are agreements between a service provider and a customer that define specific levels of service and support. These commitments ensure that the service provider delivers the ...
Greetings, When I share any of the existing dashboards with a specific user so that they can view/ edit. It takes effect when I test it through impersonation. However, when I create a dashboard from scratch, then share it when a specific user, it al...
I'm a SN knob...no experience. I want to send and email that gets generated on a IBM mainframe to send to Service now so a ticket can be opened in Service Now for responsible group. Specifically, we want to use TMON MQ and send a message to the sys...
I was trying to create a report on average resolution of incidents (12 months) and I also finding out if I can do an interactive filter or somehow be able to create a filter which I can toggle and choose the average resolution time of incident per as...
Hello,I am having a difficult time referencing a Story # in a Demand when I create a new Story from the Demand. Here is the Reference field I created:I want to be able to link a New Story into that field from here:I have tried setting the "Reference...
Hi all, I have created a List collector variable with an attribute glide_list.So it is just locked when I present the form before a user. Can some one tell me how to make it expanded when the form is loaded? Regards,Pallavi