Release Ticket Communication Task Template

Kamva · ‎02-12-2025

Hi Experts,

Can you please assist, I need to modify the Planned Release Communication template, I have checked the Email Templates I couldn't find this template. Can anyone please help me find it?

Regards,

Kamva

Dr Atul G- LNG · ‎02-12-2025

Hi @Kamva

If you take my inputs, don't spend much time on this, Release v2 is going to be deprecated soon, and no spirit will be available for this.

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Kamva · ‎02-12-2025

Thanks @Dr Atul G- LNG , I need to try at least.

Dr Atul G- LNG · ‎02-12-2025

Sorry buddy, cnat help much as Release is not available in PDi now, but I think it has similar concept like we have in Major incident, Could you please check those articles.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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